IT | Business Process Analyst | Digital Transformation leader
Huawei Technologies
Total years of experience :8 years, 2 Months
- Analyzing the "As-Is" situation and create the "As-Is" model.
- Create the "To-Be" model for new core process.
- Digital Transformation plan.
- Digitize all business operations to continuously fulfill the customer needs.
- Define IT requirements.
- Reporting and measuring.
- Define rules and information requirements, needed for new process design.
- Identifying "new" opportunities for BPM adoption to lead efficiently the analysis activities.
- Project management.
Determines requirements by working with customers.
Answers inquiries by clarifying desired information;
researching, locating, and providing information.
Resolves problems by clarifying issues; researching and
exploring answers and alternative solutions; implementing
solutions; escalating unresolved problems.
Fulfills requests by clarifying desired information; completing
transactions; forwarding requests.
Sells additional services by recognizing opportunities to upsell
accounts; explaining new features.
The master of information Technology is a two years full-time program , studied in English, requiring the successful completion of 240 credit points ofstudy. It includes an industry project and fundamental computer science topics.
