Co Founder
Shared Technologies
Total des années d'expérience :16 years, 2 Mois
Company established to be the best Portal development provider that based on Open source solutions, we build a strong product using the best open source platform (Drupal) and be the first "Acquia" Partner in GCC Countries. Increase ROI in 2 years more than %430 and serve & engage with more than 100 clients.
Main Functions and Roles
- Establishing Company Legally and Organizationally.
- Build, develop and motivate a strong Company 5 years Strategy .
- Setting 3 years Business Plan with yearly financial targets and KPI’s.
- Create goals and guidelines for the team to insure consistently high-quality deliverable.
- Analyse site and social statistics to fix potential issues and plan for growth & improvements.
- Manage public relations.
- Manage financial activities.
- Business development.
- Lead many web projects.
- Provided several consultation services to private and public organizations.
- Developing Financial & Administrative policies and authorities.
- Operating Company and maintaining clients relationship
Main Functions and Roles
- Digital Transformation Strategy
- Portals and E-services Operations & optimization management
- Online products Strategy
- Social Media Marketing and Strategy
- Online communities development
- New media integration
- Web analysis and reporting/ UX
Achievement:
- Strategic Plan for new Subsidiary Company.
- Digital Media Planning and Strategy for Public company.
- Digital PR and Strategy For Private companies.
- Strategy Plan and Investment Guidelines for Private companies to identify the best opportunities to invest in content.
Achievement:
- Significant contributor in enhancing operational efficiency through effective management of various departments - Content, - - Development, Customer Service & Social Media.
Accountabilities:
- Define & implement strategies, standards & guidelines with regards to content development.
- Spearhead activities aimed at enhancement of SEO for the organization.
- Involved in acquisition & deployment of purchase content authoring, development and publishing tools.
- Ensure smooth functioning of operations in coordination with key team members, clients and vendors.
- Maintain updated documentation of contents including graphs, guidelines & policies.
- Focus on development/ management of contents & web projects for the organization including standardized look/ feel across the portal.
- Coordinate with cross-departmental team, develop & maintain master content calendar for web properties.
- Involved in copy-editing, proofreading of web content.
- Build & maintain productive business relationship with freelancers including writers, copy-editors and community outreach organizers.
- Evaluate emerging web technologies, monitor & report on MAWHIBA portal metrics.
- Assess site's statistics like user demographics, traffic flow and search engine placement.
- Liaise with the PMO pertaining to developing / enhancing projects.
- Provide leadership to call center operations and ensure qualitative service delivery in compliance to SLA parameters.
Accountabilities:
- Spearheaded team efforts in accomplishing business targets.
- Coordinated activities related to development & migration of main portal from MS including SharePoint to open-source Drupal.
- Coordinated with various support teams in developing sub-websites of King Saud University.
- Defined & implemented business process management plan.
- Focused on acquiring ISO Certification for ETC including automation of all services.
- Drafted Request for Proposal (RFP) documents, social media yearly road map, strategy & plans with social media division.
- Provided key inputs in developing (Arabic/English) content of the websites.
- Monitored e-Services of KSU, managed integration between systems.
- Conducted need based training & knowledge sharing sessions for team members based on business requirements.
- Researched and utilized open-source solutions in the organization.
Accountabilities:
- Conducted SWOT analysis of existing projects for implementation of PMI methodology.
- Developed & managed brainstorming and collaboration system.
- Defined employees job descriptions & set-up departmental structure.
- Managed development projects for research chairs portal and - sub-websites.
- Functioned as PM & consultant for development of e-portal for Saudi Council of Ministers.
- Worked on PM Tawasul system project (SMS gateway system) including other minor projects related to faculty members' portals and websites.
Accountabilities:
Defined & implemented projects processing plan.
- Involved in analysis & documentation of new projects.
- Researched & identified best project & task management system based on department requirements.
Accountabilities:
- Involved in development of service manuals and guidelines document for web standards.
- Conducted usability studies for e-services of the ministry.
Accountabilities:
Worked on analysis of main portal SEO.
Developed publication managing System (Majalis) based on requirements of the university.
Defined methodology for developing websites and hosting on MS SharePoint.
Part Time Consultancy Assignments Handled
MAWHIBA, Aramco
e-Marketing Director - Ibtikar 2013 Expo, Nov 2013 - Dec 2013
Spearheaded team efforts in maximizing footfall at the expo through implementation of various promotional strategies.
Set up strategic partnerships with eminent public figures for enhancing brand awareness.
NABA EDUCATION COMPANY
Consultant, Aug 2012 - Apr 2013
Conducted study on systems & electronic transactions (e-learning systems, e-Portals and school management systems as well as Buses GIS control systems) to enable the organization in offering systematic scientific content using advanced electronic tools.
RIYADH TECHNO VALLEY - KSU
Business Development Consultant - KDC, Feb 2011 - Jul 2012
Member of the team involved in developing marketing plan, business project management and work flow.
Provided key insights to packaging & pricing of products, and established marketing channels.
Conducted research based on market requirements.
KING ABDULLAH BIN ABDULAZIZ PUBLIC EDUCATION DEVELOPMENT PROJECT
Freelance Consultant - Tatwir Project, Jun 2011 - Sep 2011
Member of Consultation Committee on portals and eLearning systems.
Conducted research on expansion of database and maintained updated database.
NAS AIR
Support Agent, Jan 2008 - Mar 2008
Rendered support to clients based on business requirements.
PROFESSIONAL DEVELOPMENT - Successful Management for Business Achievement - Training Course in