Country Manager HR/ Administration
Salem Agencies & Services Co. (SAS)
Total years of experience :9 years, 3 Months
• Instrumental in upgrading the Saudization rate ( NETAQAT) from Low green to Platinum.
• Registered success in achieving and exceeding the rates of all new Saudization programs in categories of Engineering, Technician, Accounting, and Marketing.
• Successful in completely uploading employee contracts 100% in GOSI.
• Played a key role in signing an agreement with overseas recruitment agencies.
• Spearheaded a team of 54 employees from across the Kingdom and empowered them in developing and deploying robust HR programs and enterprise-wide organizational change programs.
• Made pioneering contribution in HR arena by introducing new company policies and new HR forms; overseeing the effective implementation of modified company HR Systems spanning - job evaluation, policies and programs including recruitment, promotion, manpower mobilization and layoff, performance evaluation, job rotation and enrichment, and an effective succession planning.
• Contributed to improving the Company Saudization Percentage by minimizing the number of non-Saudis based on performance review, mutual termination, and retirement and minimized the costs based on the new laws implemented in 2019.
• Smartly negotiated for terminating Employment Contracts and implemented competitive, cost-effective strategies for recruiting and maintaining the right mix of diverse and high-quality talent.
Key Responsibilities:
• Leading the implementation of structured HR plans, policies and practices to ensure availability of required personnel to meet current and future business needs.
• Improving employee engagement aimed at enhancing quality, productivity, goal attainment and ongoing development of a superior workforce.
• Introducing best practices into operations, transforming policies or procedures as they relate to HR, ensuring alignment to total quality as well as benchmarking practices to bring optimization in remuneration and reward function.
• Realigning benefits program to market conditions and conducted annual updates to compensation program and develop new job descriptions in addition to providing local know-how to SAS on Labor market changes.
• Keeping track of new legislative changes and recommending the management to amend internal policies to avoid litigation risk and penalties.
• Demonstrating strong working knowledge of applicable laws/ rules and protocols and successfully acquired or renewed requisite licenses, visas, permits, approvals, or certificates from various authorities including Iqamas, exit-visa, re-entry visa, residence permits or any other formalities including the legal/travel documents.
• Handling and getting all needed licenses to qualify the company for fire protection projects and Security projects from The High Commission for Industrial Security (HCIS).
• Orchestrating strategies to support organizational growth and long-term success by supporting employee needs of housing, transportation, medical benefits, building maintenance, safety, security and other general services.
• Identifying gaps and creating training & development programs as per operation`s need and keeping track of training costs.
• HR evangelist, proficient at identifying key business drivers/ gaps, leveraged to develop solutions, aiding organizations to transform strategic and tactical business plans into HR strategic and operational plans.
Career Growth
• May 2017 - November 2018: HR/Administration Manager
• Aug 2015 -Apr 2017: Assistant Manager - Site’ HR & Administration
Joined the organization as Assistant Manager - Site’ HR & Administration, moved on upward career trajectories, to merit promotion to the position of HR/ Administration Manager.
HR/Administration Manager:
• Led a team of 44 employees and took full Spectrum HR Ownership of revamped HR policies and practices.
• Developing personnel systems and organizational change programs appropriate to the company’s business mission and goals.
• HR Champion, known for implementing HR strategies, reducing payroll/benefits administration costs by 30% and negotiating pricing and fees, while consistently improving services.
• Powerful change manager, recognized for devising competitive, cost-effective strategies for recruiting diverse; a streamlined organizational structure which encompasses Succession Planning & Career path across the organization.
Key Responsibilities:
• Commanded the full scope of HR & Administrative Functions - leading talent acquisition, recruitment, personnel, organizational development, manpower planning, reward management, payroll, compensation & benefits, employee engagement & admin services within the established structure and budget.
• Provided strategic direction on matters related to HR planning, building administration plans, policies and practices that result in better performance, greater efficiency, and increased revenues
• Guided and managed the overall provision of HR development by effectively communicating job expectations; planning, monitoring & appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.
• Focused on employee welfare programs and managed medical insurance, GOSI, Saudi Labor requirements and offered data-driven decision support to the organization by analyzing several key HR metrics including cost per hire, turnover, performance and potential, by utilizing scientific tools.
Assistant Manager - Site’ HR & Administration:
• Supported a key project of opening 300 Bank Account for site employees to enable quick salary processing through direct bank transfer -replaced the old cheque deposit system within a span of 2 months.
• Introduced groundbreakingwages protection file (حمايةالاجور) for both types of employees BTC and SBG (Saudi Bin Laden Group) and clearly defined Saudi Labor rules on BTC forms (warning letter, termination letter, new contract).
• Consensus builder, engaged and negotiated with workers regarding Employment Termination Contracts through mutual consent.
Key Responsibilities:
• Accomplished maximum productivity of existing manpower on-site; accurately forecasted and monitored the distribution of manpower for Mega Projects, focused on evading surplus or idle manpower.
• Interfaced with SBG in all matters related to Visas, Iqamas, issuance of Iqamas, letters, and transfer of sponsorship in addition to managing employee disciplinary actions spanning
• Deployed a legally sound and practically operational framework consistent with Saudi labor laws, core business strategy and vision across various verticals of HR Management poor performance, disciplinaries, terminations, redundancies, negotiating compromise agreements.
• Handling end-to-end HR activities right from hiring, interviewing, training, performance, promotions, terminations until exit.
ICS Nett (ICS) delivers innovative solutions to critical challenges facing the nation and the world. Is a premier provider of integrated services & solutions for the US Government
• Developed a strong network of productive relationships with top 50+ universities across USA.
• Contacted 30 universities every month for initial presentations and discussion and supported 200+ candidates every month in securing professional offers from reputed companies.
• Secured sponsorship for various activities of the organization from Saudi nationals and the Saudi Association in USA.
Key Responsibilities:
• Led end-to-end candidate sourcing right from identifying qualified Saudi students graduating under the Saudi Program from the United States of America to be recruited into the organization.
• Managed recruitment cycles, reviewed and drafted job descriptions, advertisements, shortlisted and interviewed candidates as well as established suitable selection criteria and candidate testing,
• Served as an ambassador of the company in various job fairs and universities to generate awareness amongst prospective candidates.
• Developed synergetic business relationship with Saudi Arabian Cultural & Mission to the United States of America (SACM), universities & Saudi Association clubs in the USA for sourcing suitable candidates matching organizational job requirements.
• Handled SAP HR modules for reporting HR metrics and analytics- promotion, resignation & termination formalities for efficient management of the existing workforce.
PREVIOUS WORK EXPERIENCE
• Mar 2010 - Mar 2011: HR Specialist, Saudi Airlines Company (Cargo), Saudi Arabia
• Oct 2009 - Mar 2010: HR Officer, Al Safwa Co., Saudi Arabia
Master of Art in Human Resource Development,Bowie State University, Maryland, USA, December 2014
Bachelor of Art in Business Administration (HR Management & Organization), King Abdul-Aziz University, December 2009