Abdullah Aljohani, retail sales officer

Abdullah Aljohani

retail sales officer

Philips lighting Saudi Arabia

Lieu
Arabie Saoudite - Médine
Éducation
Baccalauréat, Management Information Systems
Expérience
5 years, 4 Mois

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Expériences professionnelles

Total des années d'expérience :5 years, 4 Mois

retail sales officer à Philips lighting Saudi Arabia
  • Arabie Saoudite - Riyad
  • décembre 2018 à février 2020

.

customer relations representative à Gulf International Bank - Saudi Arabia
  • Arabie Saoudite - Jeddah
  • mars 2014 à mars 2018

Build and maintain effective relationships with
customers to achieve retail goals and objectives.
Act as point of contact and provide information about
various products and service to customers as per
quality standards with customer satisfaction in mind.
Process customer requests for account opening,
services subscription, also assist in completing the
forms while ensuring the accuracy of all required
documentation.
Prepare and generate statistical reports.
Review application agreement and verify customer
information such as government identity verification,
signature and passport/Iqama.
Perform diagnosis of technical issues.
Follow all service quality policies and regulations.
Generate sales leads, to meets the annual target.
Ensure all retail policies and bank guidelines have
complied with risk policies and procedures, AML, KYC
policies.

Éducation

Baccalauréat, Management Information Systems
  • à University of Arkansas at Little
  • août 2013

Bachelor of Business Administration. Management Information Systems Major (MIS). University of Arkansas at Little Rock. United States of America (USA). Graduated in 2013. GPA of 2.74 out of 4.

Specialties & Skills

Leadership
Problem Solving
Communications
Quick Learning
Computer Industry
operating systems
teamwork
problem solving
outlook
operation
sales coordination
purchasing
materials
reconciliation
microsoft powerpoint
payments
marketing
key account management
petty cash
digital marketing
negotiation
accounting
DATABASE ADMINISTRATION
TELEPHONE SKILLS
ANALYSIS
ANALYTICAL SKILLS
BANKING
LEADERSHIP
MICROSOFT EXCEL
Technological skills
Influential, empathic, people-oriented personality and strong work ethic
Knowledge of customer relationship management
Problem-solving skills

Profils Sociaux

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Langues

Arabe
Expert
Anglais
Expert

Formation et Diplômes

The Online Marketing Fundamentals Qualification by Google. (Certificat)
Date de la formation:
September 2018
Data Analyst Track by Udacity. (Formation)
Institut de formation:
Udacity
Anyi-Money Laundering (AML) (Formation)
Institut de formation:
GIB Bank
Intensive English Language Program (Certificat)
Date de la formation:
April 2008
The Retail Banking Professional Foundation (RBPFC) (Certificat)
Date de la formation:
July 2015

Loisirs

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