AGM, Head of Sales Support
Alinma Bank
مجموع سنوات الخبرة :28 years, 2 أشهر
Oct 2022 - Nov 2023
• Provide solutions for customers financial needs
• Ensure timely and accurate response to Sales team (Branches & Channels)
• Effectively communicate with other stakeholders
• Manage Sales support for all Retail Financing and Credit Card Products
• Develop and executes the overall cards acquisition strategy,
• Drives Cards business growth by increasing card sales,
• Closely works with all stakeholders to implement acquisition initiatives,
• Cards leads management & sales performance monitoring,
• Develop and manage the acquisition campaigns for card products,
• Build profitable card portfolio,
• Drives Cards business growth by increasing the sales and usages,
• Manage the implementation of the new card products/projects,
• Manage Card campaigns and offers with help of Portfolio team,
• Cards operation support,
• Manage the relationship with Card Schemes (Visa, MasterCard, UPI and mada),
• Manage the relationship with Compliance, Shariah, Risk and Audit,
• Develop Cards department Policy & Procedures
• Manage cards products; Debit, Credit and Prepaid cards,
• Manage the products enhancement, development and lead product execution,
• Handle cards training programs and materials for Channels,
• Manage cards migration to contactless,
• Launched the new cards product (mada, Visa and MasterCard).
• Manage cards business requirement for all cards projects,
• Drive the implementation of new cards projects,
• Make sure the requirements gathering from all related departments in the bank,
• Ensure the test scenario & cases cover all aspects related to change request,
• Follow-up with ITG and relevant department for the delivery,
• Manage cards programs and systems user profiles
June 2006 - Feb 2009
• Responsible for daily reconciliations of Consumer Finance suspense accounts,
• Responsible for daily credit card settlement and clearing,
• Develop and implement effective internal control mechanisms,
• Manage consumer finance payments.
• Ensure that all related GL settlement accounts are journalized, posted and reconciled during the day,
• Reconcile daily VISA/MASTER CARD reports with Payment,
• Handle the credit card monthly income statement.
• Prepare the daily accounting entries for credit card transaction,
• Prepare the daily corresponding accounting entries for (VISA, MasterCard and SAMA.),
• Process all manual adjustments and re-settle the rejected transactions.