مدير خدمات الموارد البشرية
وزارة الاقتصاد والتخطيط
Total years of experience :15 years, 6 Months
HR services manager
To Manage and act on daily process and service requests related to the company and employees, in addition to following up government relations, vendors, sagia, telecommunication, recruitment agencies, visa issuance, contracts, labor office, to ensure compliance of Amex Saudi Arabia with the related rules and regulations with Saudi Arabia.
Providing banking services and banking to customers and meet their needs and to deal with the direct operations of the customers and answer their questions.
Identify customer needs and refer customers to appropriate banking services
Accept money or checks deposited by customers, verifyrecords and receipts, and credit customers' accounts
Pay money to customers according to advice slips, checks or negotiable documents, and debit customers' accounts
Assess the viability and credit risk of business and consumer loan proposals
Conduct foreign currency transactions for overseas travelers
Provide change and cash checks
Record transactions
Balance cash and advice supervisors of cash position or discrepancies
Answer customer inquiries
Open and close accounts for customers
Checking that all the documents are complete and correct as per the procedure.
Checking credit instrument details and liability for applicant with Saudi Banks Through credit bureau system (this system updated daily and connected with Simah company and all Saudi banks)
Checking & contacting a customer if there is any missing information which impacts on the scoring (Income, AVG, Changing Product, Offer).
Checking all the document and contact numbers carefully (Bank statement, Salary certificate, I.D, Passport …work contacts..
Reviewing all approved decision on Applications and authority to return any applications
Verify with the customer and with the Employer to confirm the information provided.
Full knowledge about the policy & procedure in the dept
Ensures that Amex Brand values and graphic standards are applied as per the required guidebook
Take a personal responsibility for meeting internal and external customer needs.
Contributes in improving the policy & procedure of the dept
Full knowledge about the policy & procedure in the dept