Customer Service Representative
Alrajhi Bank
Total des années d'expérience :2 years, 0 Mois
Assisted customers with online banking, statement questions and general customer services
Collaborated with management team to analyze customer satisfaction level
Worked with customer to open new checking accounts and applying KYC
Identified customer requirements and complaints to assist them effectively
Optimized customer relationship through different strategies
Provided excellent customer service to all ranges of customers
Maintained Excellent Customer relationships and built customer rapport
Developed to work in fast-paced environment
Attained telephone communication skills and consistently met quotas
Diplomatically resolved customers` complaints and issues