IT service desk
Stc Solutions
Total des années d'expérience :4 years, 5 Mois
Responsible for Jeddah Branch for Information Technology Provide full support to the end user
-Office 365 Administrator
-Exchange Administrator
create / Disable emails, distribution group
reset password
-active directory Administrator
create / Disable users, group
-ManageEngine Administrator Add / Delete user
Add / Delete computer
install patch's
Create Configurations
Full Support for end users
-MDM (BlackBerry UEM)Administrator
Add / Delete Device
Set device activation
-Provide full support to the end user
- Office 365 Administrator .
- work on active directory and group policy
- work on Ysoft safeQ for printer system .
- work on Avaya IP phone .
-work on share point
- Create reports using Microsoft Excel and
create a dashboard using Microsoft Power bi
-data analysis
-Archiving all project management documents
- Keep documents digitally and physically -Maintenance of project cameras over the network -Installing or changing software to fix issues -make reports