Office Manager
Integrated Solutions for Business
مجموع سنوات الخبرة :12 years, 4 أشهر
• Manage executive services for company President
• Provide administrative support to various
departments and projects of the company
• In charge of fleet & handle TAMM Portal for
authorizations & renewals
• In charge of motor insurance & claims
• Manage travel schedules for all company employees
• In charge of International travel services, hotel
bookings and Visa services
• Handle “Abshir” MOI account for company’s president
• Organizing meetings and conferences
• In charge of Saudi Exhibition & Convention Bureau
licenses
• Managing company assets and their maintenance
• In charge of residence & transportation services for
new joiners
• Management of purchasing and maintain service
contracts
• Petty cash & employee reimbursement
• In charge of Printing and Stationery
• Handling logistics and review freight rates: air, courier
and land
• In charge of Custom clearance
• Prepare confidential and sensitive documents
• In charge of online purchasing
• In charge of company credit card
• Assisting HR and Finance department
• Supervise and coordinate activities of staff
• Teaming up with other internal departments
• Determine matters of top priority and handle
accordingly
Conducting investigation for missing and damage shipments with all the transit locations and hubs.
Coordinating with inside sales team for high priority shipments.
Coordinate with the operations to arrange deliveries and pickup.
Providing customer with shipment clearance documents.
Communicate with staff, management and customers at each level.
Updating status of complains on web based interface on daily basis.
Coordinate with corporate customers.
Answering potential customer satisfaction calls and projected excellent.
Handling complains and resolving.
Preparing various reports that are key requirement of management and clients, such as
1.Operations Performance Report: Prepare on daily basis in such manner to present clear vision of daily updates and deliveries to client.
2.Quality Management Report: Daily reporting customer grievances and problems solved on time.
Generate customer interest in the services or products offered by the company.
Answer inbound calls.
Respond to customer inquiries.
Provide customers with brochures and information packages on product or services.
Handle complains.
Bachelor's of Business Administration.