Community Management Assistant
Novus Community Management
Total des années d'expérience :4 years, 11 Mois
- Performs site inspection and assist community manager as needed.
- Attend meetings of the community ad with the service providers taking and transcribing minutes f meeting for permanent records.
- prepare and follow up on all actionable items for the community.
- maintain policy and procedures manual for the community.
- Assist in the creation of policies, rules and regulations for the community.
- Perform administrative duties using discretion and judgment to relieve thecommunity manager of many routine matters.
- Assist in preparation of required documents for RERA approval.
- Control and maintain the annual calendar.
- Prepare monthly reports on the state of the community.
- Inspect community grounds on daily basis.
- Maintain a current email list of owners and residents.
- Supervise and liaises with other business unites, departments, contractorsand 9nance team.
- Work close with the facility manager.
- handling customers queries
- satisfying customers by providing them with quality service.
- calculate, balance, and reconcile cash drawers, cash receipt records, spreadsheets and other records.
- prepare correspondence and perform various other clerical and admisnistrative duties for the finacne department.
- complete a variety of forms ad prepare account summaries and reports.
- preparing estimates and acknoledgemnets for follow up calls and emails.
- creating and maintaining relationships with existing clients and encouraging repeat and word of mouth generated business.
responsible for carrying out repairs, insurance claims and servicing of vehicles, also ensuring all work is completed on time and within service schedules.
- calculating and verifying the estimated parts required for repairs.
- repairing and servicing vehicles booked into the workshop.
- ensuring the correct specialist tools are used to carry out repairs.
- liaising with customers and service reception staff.
- making sure the work bay and garage is tidy and safe to work.
- carrying out test drives on vehicles to diagnose existing faults.
- investigation faults using special mechanical tools and diagnostic equipment.
- ordering or picking up parts from suppliers