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Abdullah Fahad, Opreation Manager

Abdullah Fahad

Opreation Manager·Tenmeya Academy

Kuwait

Diploma, Full-stack Devloper

Work experience

Total years of experience: 7 years, 1 months

Opreation Manager

February 2024 - Present

Tenmeya Academy

Al Kuwait, Kuwait

February 2024 - Present

I leverage my technical and business skills to create, manage, and grow successful projects. Collaborating with diverse teams, I ensure the delivery of high-quality products and services that satisfy customers and stakeholders.
Company industry:
Training & Education Center

Media Buyer

November 2021 - February 2024

OptimizeApp

Al Kuwait, Kuwait

November 2021 - February 2024

- Develop advanced media buying strategies to nurture customer relationships and improve the success journey.

- Manage promotional campaigns for webinars and events, ensuring alignment with company needs.

- Act as the main point of contact for key clients, ensuring satisfaction and fostering long‑term partnerships.

- Guide teams in integrating campaign insights to enhance the customer success experience.
Company industry:
Marketing
Job role:
Marketing and PR

Sales Representative

March 2018 - November 2018

Warba Bank

Al Kuwait, Kuwait

March 2018 - November 2018

Customer service excellence, Relationship building, Cross-selling & Upselling, sales Target Achievement, product knowledge in Banking Services.
Company industry:
Islamic Banking

Associate Customer Support

June 2016 - February 2018

STC

Al Kuwait, Kuwait

June 2016 - February 2018

Telecommunications Solutions, Customer Relationship Management, Sales presentations.
Company industry:
Telecommunications

Education

CODED

August 2023

August 2023

Diploma, Full-stack Devloper

Kuwait

Arab Open University

January 2023

January 2023

Bachelor's degree, Bachelor's degree in Business Administration Management

Kuwait

GPA (point): 3.6 out of 4

GPA (point): 3.6 out of 4

Loyac

December 2019

December 2019

Diploma, Restaurant management

Kuwait

Kuwait Institute of Banking Studies

November 2018

November 2018

Diploma, Oracle Fusion Customer Relationship Management 11g Sales Certified Implementation Specialist

Kuwait

Skills

CUSTOMER SUCCESS
Expert
CUSTOMER SUCCESS
Expert
MARKETING STRATEGIES
Expert
MARKETING STRATEGIES
Expert
COMMUNITY MANAGEMENT
Intermediate
COMMUNITY MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
UPSELLING
Intermediate
UPSELLING
Intermediate
MEDIA BUYING
Intermediate
MEDIA BUYING
Intermediate
LEVERAGE
Expert
LEVERAGE
Expert
TELECOMMUNICATIONS
Expert
TELECOMMUNICATIONS
Expert
Communication
Expert
Communication
Expert
Documentation
Expert
Documentation
Expert
Reporting
Expert
Reporting
Expert

Languages

Arabic
Native Speaker
English
Native Speaker

Training and Certifications

Training
Oracle Fusion Customer Relationship Management 11g Sales Certified Implementation Specialist
Kuwait Institute of Banking Studies
Nov 2018
Full-Stack Devloper
CODED
Aug 2023