Abdullah Kanjo

• Taking orders from customers.
• Cross selling and upselling products and non-moving items.
• Order management and instructing the third parties.
• Organizing customers data.
• Contribute in the brainstorming sessions held to increase sales.
• Preparing daily sales report to the CRM manager.

• Taking calls from customers in all our brands.
• Upselling and cross selling our new items or low selling items.
• Calling customers to hear their feedbacks via phone call surveys.
• Train new staff members on our menus and how to take orders and punch them
on the system (Squirrel)
• Preparing complaints report to the CRM manager on daily basis when on duty.

• Assisting the customers on the floor.
• Solving Customers Complaints.
• Updating prices during sales.
• Dressing mannequins.
• Organizing the merchandise and the store walls based on the color palettes
and new collection.
• Attending Brainstorming sessions held by the operations manager to
improve the workflow.