Project Manager
Dubai Customs
Total years of experience :14 years, 7 Months
Coordinate and negotiate with various vendors for different projects
•Enhance the profitability of the organisation
•Discover and Initiate projects by meeting with business owners
•Gather both high-level and low-level requirements from clients
•Prepare various documentations such as: feasibility study, management plan, benefit realisation plan, budget allocation and business case studies among many others
•Manage the team members to achieve project objectives, with quality and on time
•Coordinate a range of project activities, as per Dubai Customs methodology, like: project charters, change requests, etc...
•Executed a comprehensive survey studying the interest expressed by clients in our new service offerings
•Conducted risk management processes for document delivery projects
•Coordinated the resolutions from different related departments
•Allocated resources to respective project tasks, meeting strict timelines
•Establishing relationships with vendors and facilitating their job requests
•Achieving strategic organisational goals for vendors by successfully guiding them on proposal submission formalities
•Developed marketing plans for several projects, enabling end users to accept new changes and efficiently transform to the new business environment
•Ensuring projects follow planned cash flow, within the allocated budgets
•Effectively solving business problems in different projects
•Projects personally executed:
•Enterprise Mobility Management
•CCTV upgrade
•Implementation of Smart Tables for inspections
•New Hatta Centre
•Initiation of document delivery services
•Inspection Systems upgrade
Negotiated with prospective clients to meet organisational objectives, growing the businesses’ advantages and capitalising on business opportunities
•Responsible for managing sponsorship sales for conferences organised by DWTC
•Achieved over AED 145, 000 sponsorship revenue for Food Logistics Forum
•Managed university partnerships for Emirates Career Advancement Forum
•Handled speakers’ acquisitions for CEO Summit
•Managed regional as well as international media buying and barter for CIO Summit in Qatar
•Conducted marketing research for each cluster of DWTC events
•Executed market research on how the exhibitions department can enter new markets
•Proposed for three new shows and developed new features for exhibitions every year
•Planned sales management for events and followed up with the respective teams to facilitate target achievements
•Assisted the marketing team for implementing the overall marketing strategy based on each conference or exhibition
•Produced conference agendas with up-to-date topics and procured quality international speakers for World Islamic Economy Conference
•Analysed local and international shows for different sectors to oversee competition
•Fixed budgets for new events and forecasted expected revenue for the commercial team
•Built relationships with key industry players alongside with local authorities for upcoming events
•Successfully sold several exhibition spaces for reputed events such as GulFood and UAE Career Fair
•Conducted post-show reports and surveys, helping clients to satisfy customer needs better
•Projects worked on:
•GulFood Conferences - media buying and barter
•Dubai Auto Show - planning and execution
•Food Logistics Show - sponsorship and sales
Dubai Events and Promotions Office
courses: Professional •PMP Preparation Course Dubai Customs •Copywriting and Marketing Boot Camp Dubai World Trade Centre •Professional Banking Ethics Emirates Institute for Banking and Financial Studies •Certified Trade & Logistics Professional (CTLP) – Level 3 Dubai Trade •Institute of Leadership Management (ILM) – Level 2 Professional
Project management System management and design Web development Risk Management