HR & Admin Specialist
Sea Port for Trading and Engineering
Total years of experience :13 years, 1 Months
Recruitment Functions:
• Handle all recruitment activities for blue collars and white collars (recruitment justification forms - role profiles - job posting - communication with recruitment agencies - initial HR interviews - prepare and negotiate job offers - pre-boarding communications - recruitment for new comers and HR orientation).
• Independently handled the whole recruitment process starting from receiving and identifying employment request from department heads then go through placing job announcements, screening, filtering, classifying all incoming CV’s and shortlisted them to considered department heads for final review then inviting shortlisted candidates by e-mails and telephone calls for potential test and interviews.
• Going through the hiring stage by sending job offers to the selected candidates, negotiating the offers and starting dates.
• Conduct exit interviews.
Payroll and Personnel:
• Conduct payroll monthly activities (payroll review - reports and bank transfers).
• Review and calculate monthly payroll transactions (overtime - allowances - deductions …etc.).
• Issue HR letters and certificates of experience.
• Carry over hiring and on-boarding process including the following:
o Follow-up employees’ credentials.
o Prepare governmental documents in regard to social insurance.
• Handle all off-boarding process for terminated or resigned employees including the following:
o Clearance form.
o Finalize governmental documents.
o Certificate of experience.
o Memos for remaining financial settlements.
• Advise and consult with employees regarding personnel questions, policies, regulations and grievances.
• Maintain and review employees’ records and files to ensure compliance with Egyptian labor law.
• Tracking attendance, absenteeism, license renewals, ID application…etc.
• Issued ATM’s and credit cards in coordination with our Bank.
Performance Management, HR Support & OD Development:
• Maintain and monitor employees’ database to ensure to ensure data validity, completeness and accuracy.
• Prepare company’s Org Chart.
• Prepared “Job Analysis” that includes the Job Descriptions and job specifications for each position within the company.
• Active role in planning, preparing and implementation of HR management executive programs.
• Develop current policies & procedures for different company’s departments in line with department heads and deliver them to all employees to ensure their full awareness.
• Suggesting improvement actions which helping in improve work performance.
Administrations Functions:
• Handle day-to-day secretarial duties such as correspondence, photocopying, collating reports, report typing, receiving/sending faxes, filling…etc.
• Prepared and/or generate routine correspondence, letters, memoranda, forms, reports & other documents.
• Oversee the provision of general office services including all stationary, Laptops, Computer accessories, …etc.
• Organizing and saving HR forms & files, beside entering data on computer and assisting HR Manager in his responsibilities beside performing his roles during his vacations, sickness, travelling or position vacancy.
• Knowledge of customs clearance procedures, customs lows and customs duties & taxes on goods.
• Working on building relations with all authorities and customs centers, which in turn provide the necessary support for the company in the management of its operations.
• Preparing customs transactions related to imported & exported goods, and proceeding in clearance process for shipments.
Responsible for making sure that every package has the right of customs release.
• Otherwise will be hold in customs.
Follow up the mails from the Operation team to make sure from every package that has special order on it.
• Answer all the customers’ requirements with accuracy method and solve their problems.
• Use the Customer Service skills.
• Commit with the call scenario and use it with the call.
• Commit with the Average Handling Time as per every project.
• Never do any short calls.
• Escalate any issue to the high level.
• Commit with the End User privacy information.
• Commit with the company rules.
• Commit with the schedule Adherence.
HR Management diploma
• Developed Language and Computer Skills. • Enhanced Presentation & Project Development Skills. • Acquired Basic Business Skills including: Marketing, Sales, Banking, Accounting, Business Correspondence and Report Writing.
Bachelor of Social Work