Product specialist
VetSoft
Total years of experience :3 years, 7 Months
Coordination between our company and 3 big clients with more than 13 different departments
Designing training schedules and booking meetings
Holding training sessions as main instructor in real and virtual training
Monitoring 3 emails and handling customers in both sales and technical support
Testing the ERP system for logical and functional errors, reporting and distributing tasks
Issuing annual bills for current customers and invoices for the new ones
Keeping in touch with current customers and receiving feedback
Posting job vacancies online and testing the candidates
Welcoming new employees and introducing them to the company’s regulations and routine
Translation the missing terms in the program from English to Arabic and vice versa
Creating and controlling access roles of all the users
Extracting the performance report of employees and data entry personnel
Responsible for running the company’s social media accounts (including Facebook, Yahoo groups, LinkedIn… etc.).
Testing the ERP system for logical and functional errors, reporting and distributing tasks
Issuing annual bills for current customers and invoices for the new ones
Keeping in touch with current customers and receiving feedback
Posting job vacancies online and testing the candidates
Welcoming new employees and introducing them to the company’s regulations and routine
Translation the missing terms in the program from English to Arabic and vice versa
Creating and controlling access roles of all the users
Assist in the sales process in addition to answer customers inquires