Senior Sales Executive
DeFacto
Total years of experience :5 years, 0 Months
Providing outstanding customer service.
Setting goals for performance and deadlines in ways that comply with
company’s plans and vision
Brand Ambassador: Training the entire Team about monthly newcollection
Ability to work on flexible schedule based on business needs which includes,
evenings, weekends and public holidays.
Excellent understanding of luxury customer service
Greeting and receiving customers in a welcoming manner
Using Always cross-selling & upselling technique
Welcoming the customers with a great smile
• Focus on customer service and ensure that the store is ready to
exceed Customers’ expectations every day
• Provide excellent levels of customer service and
surpassing customer expectations at every opportunity
• Ability to adapt in different cultures
• Being active and busy on the floor at all day
• Helping Russian speaker customers, increasing repeat and loyal customers by 30%
• Awarded as a Best performer in the Year and Promoted to be a Senior and Store in-charge
• Chosen by Operation manager and Entrusted “THE SOCIAL FOOT” Luxury Footwear