IT Department Manager
Tabadul
مجموع سنوات الخبرة :13 years, 2 أشهر
- Manage day-to-day development and support for ERP system (Dynamics 365, Oracle EBS and Sage), Correspondence management system, documents archiving system ..etc.
- Lead the design, management and enhancement of all corporate applications and maintain the target enterprise architecture, processes & procedures.
- Work with different business lines to select best-fit technologies, initiate projects and streamline business processes.
- Lead the team and ensure they are enabled to do the needed work in best ways.
- Establish and track the department strategy and KPIs with cascading it down to employees’ and projects level.
- Build department policies, procedures and ensure compliance with it.
- Manage the allocation of budget across the department to ensure complete adherence and highlight any deviation from the plan in a timely manner
Directly managed in-house teams of +18 consultant and manage vendors resources to drive SAP implementations and support implemented solutions:
Managed SAP solutions teams: S/4HANA, CRM, GRC, IDM, Solution Manager and ABAP/Fiori.
Designed and reviewed solutions to ensure best practices is followed.
Report status to IT directors and senior executives.
Introduced new solutions and technologies such as SAP Fiori, S/4 HANA, GRC and be up to date with new SAP upgrades.
Ensured best utilization of budget through reducing cost whenever is possible by utilizing in-house teams and negotiating rate cards with vendors.
Participate in shaping IT strategy and KPIs.
Accomplishments:
- SAP Audit Management for on-site inspection for Insurance and Financial companies (Phase 2).
- SAP GRC Process Control and Risk Managementt.
- SAP S/4HANA upgrade to SP1709.
- Lead IT development team for banking and investment transformation project.
- Implementation of SAP GRC Access Control and Identity Management.
- SAP ERP conversion project to S/4HANA.
- SAP Audit Management for on-site inspection for Banks (Phase 1)
As a business and technology expert working with key line of the organization executives to improve business capabilities and implement solutions to meet business and organization strategic goals.
Responsibilities:
• Gathered, document and define the scope of work for business requirements and advice on best solution to be implemented.
• Worked with Business and CoE to improve business processes and facilitate the automation.
• Governed business expectations and ensure the delivery of products as per agreed scope, timing and quality.
• Arranged, managed UAT and the delivery of the solutions by getting business sign-off and ensure smooth run of go-live.
• Experienced in developing and maintaining relationships with internal team members, customers and partner organizations including C- level executives.
• Ability to assess and manage risks, and communicate • appropriately.
• Drive new initiatives and work with PMO team to finalize the plan for the
project.
Responsibilities:
• Worked on SAP HCM module to deliver business processes on areas:
personnel administration, organization management, self-services & advanced talent management solutions.
• Gathered business requirements and map it to target process within SAP ERP.
• Conducted unit testing, user acceptance test and obtain business approval for launching the solutions.
• Act as a business advisor for various clients by helping them on enhancing existing processes to comply with labor law processes and to fit standard solutions.
• Worked on transforming legacy system data to ensure its compliance and completeness in order to upload it to targeted solutions.
My employer is a Gold-Partner for SAP with focus on implementing SAP ERP in Saudi Arabia. During my 2.5 years as a developer I learnt SAP from the technical side and got a wide exposure on how the system works. In first year we proudly developed a new custom module in SAP called ‘Correspondence System’ using ABAP, Web Dynpro Workflow, Adobe forms and integration with HCM organization structure to allow sending decisions and circulars between all departments of the organization. Also I get inside the HCM module and got training and experience as a technical consultant for HCM. Sometimes I participate in pre-sales activities.
Information systems