Abdul Mannan Hissam

Quickly understands the business issues and data challenges of client & organization’s
Identifies client & organization’s strengths and weaknesses and suggests areas of improvement.
Reviews and edits requirements, specifications, business processes and recommendations related to proposed solution.
Develops functional specifications and system design specifications for client engagements
Assists in enforcement of project deadlines and schedules.
Takes input from supervisor and appropriately and accurately applies comments/feedback.
Communicates and applies project standards.
Manages resources in accordance with project schedule.
Consistently delivers high-quality services to our clients.
Understands the components of running a fiscally successful project

Managing the branch to maximize new business opportunities and deepen existing
Relationships, while providing of high quality service to the customers by delivery in an efficient operation where risks are well controlled.
Maintenance of operational controls and continuous improvement in operational efficiency.
Good Analytical liabilities. Understanding of banking operations, money markets, regulations, and risk management.
Guide, educate, and train staff where necessary for improved performance
Timely and rational decisions are required for resolving complex customers and staff matters
Identifying & securing new revenue generating ideas for the Bank;
Supporting the Area Manager in effectively managing the business
Demonstrate high ethical standards
Development and execution of structured sales plans based on sound knowledge of market variables and customer needs.
Wrote detailed business plans the year 2010 & 2011
Increased the branch profits year-on-year
Help the Newly appointed Act. Branch Manager to write detailed business plans for coming year 2012
Screen potential Business deal by analyzing marketing strategies, deal requirements

Relevant marketing and promotional activities for customer acquisition and retention.
Ensure no A/Cs is opened with exceptions, proactively resolving exceptions through follow-ups.
Review of controls on a regular basis contributing to sound operational health leading to compliance with the group and Central Bank guidelines.
Ensure compliance with guidelines specified by regulatory (internal & external) authorities as well as SOPs.
Timely rectification of Audit observations and formulate plans thereof to avoid the repetition of the same
Evaluation and preparation of credit proposals involving analysis of financial statements, profitability and business potential of the client.
Close monitoring of liquidity position.
Got the Best Performer Certificate for the year 2007
in 2008 i was among the Top 10 RM of my Bank
2010 got promotion as Act. Branch Manager of FOAK Tower Shahrah-e-Faisal Br.

Responsible to enhance to DHL online Booking Software to entire DHL Pakistan Customers
Managing the Team of 4 eCom Team member and Reporting
Directly to the eCom Manager Pakistan.
Build Strong Relationship with the Customers
Immediately resolve customers concerns and problems in a satisfying manner