Customer service team leader
Virginmegastore
مجموع سنوات الخبرة :13 years, 3 أشهر
• Respond to incoming connections from clients.
• Receipt of products that contain problems from the customers on (SAP) system.
• Check all products for the clients.
• Communicate with suppliers to resolve all the problems of maintenance parts.
• Solving customer problems at the same time because I have a big experience in the field of electronics.
• Quiet and absorb the anger of customers.
• Work with all problems professionally.
• Moving the sales at the showroom.
• Improved display products at the showroom.
• Follow-up sales Movement.
• Follow-up offers, discounts and change the prices on products.
• Provide products to customers in a professional manner.
• Knowledge of products in the showroom and follow each new ones.
• Do TRF & RTV from our store & receipt.
• Do the weekly inventory of products.
• Follow-up emails.
• Work on Excel and Microsoft Software.
• Payment of public services online.
• Sale of internet modems for home and mobile.
• Follow-up government transactions.
• Payment of government dues.
• Pay off personal loans, bank bottlenecks.
• Work on the (sadad) system
• Sale of mobile devices and computers.
• Software download for mobile devices.
• Problem-solving software for devices.
• Repair system problems.
• Installation of computer parts.
Cambridge International Diploma in IT skills
Diploma in computer
