عبد الرحمن الدوفش

ARCO SU is an Emirates contracting company established in 2021, and expanded to Saudi as an investment, specialized in finishing, fit out and decoration, buildings monitoring software.
Operational Deliverables
• Developed and optimized forecasting strategies, improving product and service delivery efficiency.
• Managed cross-functional teams to improve performance and ensure operational excellence.
• Built strong relationships with key stakeholders to enhance customer service and business growth.
• Led strategic planning initiatives, aligning operations with commercial sales teams. • Ensured compliance with regulatory requirements and managed annual performance reviews.
• Oversaw budget management, aligning financial goals with operational needs.
Business Development Improvements:
• Defined goals and strategies for business growth, enhancing customer satisfaction. • Expanded market presence through strategic partnerships, increasing profitability. • Led market research and sales initiatives, identifying new business opportunities.
• Represented the company at conferences, exhibitions, and industry events.

• Increased ICU business unit sales by implementing key account plans and long- term client relationships.
• Managed a sales team, optimizing performance through training & KPI monitoring.
• Developed and executed sales and marketing strategies to drive business growth. • Ensured high customer satisfaction through exceptional after-sales service & CRM • Conducted market research and competitive analysis to refine sales approaches.

Area Sales Supervisor | Salehiya Medical, Western/Southern KSA
(Jul 2015 - Dec 2019)
• Increased LINET product market share from 12% to 16% over the last five years. • Led hospital equipment projects, managing bids and procurement.
• Open new key accounts, such as KAUH, KAMC, and RCMC.
• Ensured compliance with SFDA regulations for medical device certification.
• Managed sales activities, inventory control, and financial planning.
• Conduct clinical coaching and demonstration sessions
Previous Positions at Salehiya Medical:
• Sales Supervisor (2012-2015)
• Senior Sales Engineer (2010-2012) • Sales Engineer (2006-2010)