Abdulrahman Fagiha PMP CIM

• Played a key role in the undergraduate admissions process
by reviewing and scoring applications using a detailed rubric
to ensure fair, consistent, and data-informed decisions
across multiple academic faculties.
• Served as the primary point of contact for a team of 15
volunteers, alumni, sponsors, and donors—facilitating clear
communication, addressing inquiries, and coordinating
logistics throughout the admissions cycle.
• Supported the Admissions and Enrollment Services Office in maintaining compliance with institutional and provincial
regulations, ensuring accurate processing of student
information and records.
• Demonstrated a high level of discretion, professionalism,
and cultural sensitivity while working with applicants from
diverse backgrounds and global regions.
• Helped uphold UBCs standards of academic excellence,
equity, and transparency in admissions through thoughtful
engagement, teamwork, and precise documentation.

• Directed the full admissions lifecycle, from initial inquiry
through enrollment, ensuring compliance with provincial
regulations.
• Promoted academic programs to prospective students
through
• effective consultation, lead follow-up, and tailored program
guidance.
• Conducted admissions interviews to assess student goals
and aligned them with suitable programs.

• Reported directly to company founders, steering strategic
initiatives to exceed sales targets.
• Cultivated client relationships, driving revenue growth and
customer satisfaction.
• Delivered client presentations, articulating product and
service value propositions.
• Developed market penetration strategies and fostered long
term partnerships with key stakeholders.

• Responded to inquiries across multiple channels and
provided personalized guidance to potential students based
on their background and career interests.
• Conducted in-depth admissions interviews and provided
program recommendations aligned with students goals.
• Tracked leads and conducted proactive follow-ups to drive
enrollment and maintain engagement through program start.
• Managed the full enrollment process, including regulatory
paperwork, prerequisite verification, and payment option
guidance.
• Maintained accurate student records and reported weekly
performance metrics, including leads, appointments, and
enrollment data.
• Met and exceeded enrollment targets by sustaining a strong
Enroll/Start ratio and consistently meeting call and referral
activity benchmarks.

Developed and executed marketing strategies to enhance brand awareness and sales.
Analyzed market trends and consumer behavior for opportunity identification.
Utilized digital marketing channels to boost brand visibility and engagement.
Conducted market research and competitor analysis to inform sales promotions.

Participated in brand Identification and Establishment across all company’s to customers touchpoints
Improved and strategized Target Audience, Social Media, Industry, and competition Analysis
Improved Website’s layout, design, and structure via WordPress
Improved Website’s Online and Offline SEO
Created website’s Google Analytics account, editing, and monitoring
Created and maintained the company’s Content Calendar

• Promoted Shaw products and services, demonstrating exceptional
sales acumen.
• Maintained detailed sales records and expanded lead/referral
database.
• Exceeded individual and team sales targets consistently

Assisted the store manager in realizing or exceeding determined sales plans and target metric objectives
Ensured consistent execution of company’s marketing and visual presentation
Set up advertising displays and arrange merchandise on counter or tables to promote sales
Trained staff on how to drive sales through consistent development of product knowledge and customer service standards
Ensured compliance to policies and procedures and report concerns to senior management
Maintained proper inventory controls, facilitate inventory transaction and bulk count as guided by senior management
Ensured the store is secured at closing by checking if the doors are locked, alarms are set and all safes are locked
Kept daily records of store sales, damages, deposit log, scheduling, employee discount and new hire paperwork

Delivered store information to guests with the Polo Ralph Lauren attitude and customer service excellence resulting in customer satisfaction.
Promoted products, interacted with customers and generated enthusiasm for clothes, accessories, and materials resulting in an increase in sales.
Met individual and team key performance indicators (KPI’s)
Used Point-of-Sales (POS) system to process payments
Handled complaints from unsatisfied customers
Processed returns and exchanges smoothly.