عبد الرحمن فقيها

Evaluated more than 7, 000 undergraduate applications annually against a structured admissions rubric, ensuring consistent, objective, and policy-compliant assessments across multiple academic faculties.
Served as the primary liaison for more than 15 volunteers, alumni, sponsors, and donors, coordinating communications and admissions activities throughout the recruitment cycle to ensure a seamless stakeholder experience.
Upheld institutional and provincial regulatory standards by ensuring accurate processing of student records, maintaining data integrity across high application volumes.
Managed confidential applicant information from diverse international backgrounds while maintaining strict compliance with privacy regulations, institutional policies, and professional standards.
Collaborated with cross-functional teams to ensure consistent application of admissions policies, accurate documentation, and equitable evaluation standards throughout the admissions process.

Managed an admissions portfolio representing CAD $2.5M+ in annual tuition value, consistently exceeding enrollment targets while maintaining an Enroll-to-Start conversion rate above the institutional 80% benchmark.

Managed the end-to-end admissions process for domestic and international applicants, coordinating interviews, financial planning, documentation, registrar approvals, and student onboarding.

Conducted consultative interviews to assess academic eligibility, career goals, and financial readiness, recommending diploma and degree programs valued between CAD $30K-50K annually.

Coordinated Financial Aid, Admissions, Student Services, the Registrar, and Academic Departments to ensure complete, compliant, and intake-ready student files.

Ensured compliance with provincial regulations by validating admissions documentation, academic prerequisites, entrance assessments, identification, and financial records.

Produced weekly enrollment, pipeline, and conversion reports to support enrollment forecasting, operational planning, and leadership decision-making, while representing the institution at recruitment and student engagement events.

Supported business growth by researching government and semi-government procurement opportunities, reviewing tender requirements, and assisting with competitive contract proposals.

Supervised field staff across multiple commercial service contracts, coordinating daily operations, task allocation, scheduling, and quality assurance.

Partnered directly with the Founder and Co-Founder to support operational planning, business development initiatives, and strategic decision-making within a growing startup environment.

Supported service delivery across commercial, residential, and industrial client sites, ensuring operational standards, client expectations, and quality requirements were consistently achieved.

Generated CAD $1.5M in tuition value by consistently exceeding enrollment targets during the transition to online education.

Directed the full virtual admissions lifecycle—from consultation and financial planning to documentation, enrollment, and onboarding—using digital collaboration and CRM platforms.

Coordinated Financial Aid, Admissions Coordinators, the Campus Director, and the VP of Admissions to ensure student files were complete, compliant, and intake-ready.

Conducted consultative interviews assessing academic background, career goals, and financial readiness, recommending online diploma programs aligned with student goals and career objectives.

Trained 10+ new advisors as a recognized top performer, driving onboarding and process consistency.

Ensured compliance with provincial regulations by validating admissions documentation, eligibility requirements, and financial records throughout the enrollment process.

Developed and executed marketing strategies to enhance brand awareness and sales.
Analyzed market trends and consumer behavior for opportunity identification.
Utilized digital marketing channels to boost brand visibility and engagement.
Conducted market research and competitor analysis to inform sales promotions.

Participated in brand Identification and Establishment across all company’s to customers touchpoints
Improved and strategized Target Audience, Social Media, Industry, and competition Analysis
Improved Website’s layout, design, and structure via WordPress
Improved Website’s Online and Offline SEO
Created website’s Google Analytics account, editing, and monitoring
Created and maintained the company’s Content Calendar

• Promoted Shaw products and services, demonstrating exceptional
sales acumen.
• Maintained detailed sales records and expanded lead/referral
database.
• Exceeded individual and team sales targets consistently

Assisted the store manager in realizing or exceeding determined sales plans and target metric objectives
Ensured consistent execution of company’s marketing and visual presentation
Set up advertising displays and arrange merchandise on counter or tables to promote sales
Trained staff on how to drive sales through consistent development of product knowledge and customer service standards
Ensured compliance to policies and procedures and report concerns to senior management
Maintained proper inventory controls, facilitate inventory transaction and bulk count as guided by senior management
Ensured the store is secured at closing by checking if the doors are locked, alarms are set and all safes are locked
Kept daily records of store sales, damages, deposit log, scheduling, employee discount and new hire paperwork

Delivered store information to guests with the Polo Ralph Lauren attitude and customer service excellence resulting in customer satisfaction.
Promoted products, interacted with customers and generated enthusiasm for clothes, accessories, and materials resulting in an increase in sales.
Met individual and team key performance indicators (KPI’s)
Used Point-of-Sales (POS) system to process payments
Handled complaints from unsatisfied customers
Processed returns and exchanges smoothly.