Abdul-Rahman Ghandorah

At Al Naghi, I was responsible for:
• Managing a variety of existing key accounts within the company's product range.
• Identifying opportunities for new customers and business.
• Establish solid working relationships with key players in target markets
• Negotiating the terms of an agreement and closing deals.
• Creating detailed proposal documents, often as part of a formal bidding process.
• Assist with after sales queries, investigate customer complaints and ensure that they are dealt with to the customers' satisfaction.

At Al Naghi, I was responsible for:
• Identifying opportunities for new customers and business.
• Negotiating the terms of an agreement and closing deals.
• Creating detailed proposal documents, often as part of a formal bidding process.

At Al Yacht, I was responsible for:
• Ensure on a daily basis that all Quality Control policies and procedures are followed.
• Understand, interpret, and train the restaurant team members.
• Problem solves independently as well as within a team.

At Novotel, I was responsible for:
• Greeting and welcoming desks as they approach the front desk.
• Keeping front desk tidy and presentable with all necessary material.
• Answering questions and addressing complaints.
• Keep updated records and files.
• Answer all incoming calls and redirect them or keep messages.
• Refer guests to local amenities and venues.

Saudi Arabia, Riyadh: SUMMER (2009)

• Trained at Novatel as part of my university requirements.