Total Years of Experience: 7 Years, 11 Months
February 2020
To Present
IT Support Supervisor
at KSA Majorel
Location :
Saudi Arabia - Riyadh
Managing and supporting my team As SPV remotely and facing team.
Genesys system: Pure Cloud & Pure Connect Managing systems ICBM, Attendance, Administrator, ICUA.
Managing FreePBX: Creating Users, Extensions, Queues and Callback Extensions.
Cisco System: Media trace, Cisco Unified Communications Manager, CCE Administration, Finesse,
BioTime: Managing FingerPrint.
IT Asset Management
Sajaya ERP System: Managing
System Administrator: Managing Active directory, DNS Server, Hyber-V and Deployment Server for Images.
Networks: Switching Routing changing Vlans & Troubleshooting.
Genesys system: Pure Cloud & Pure Connect Managing systems ICBM, Attendance, Administrator, ICUA.
Managing FreePBX: Creating Users, Extensions, Queues and Callback Extensions.
Cisco System: Media trace, Cisco Unified Communications Manager, CCE Administration, Finesse,
BioTime: Managing FingerPrint.
IT Asset Management
Sajaya ERP System: Managing
System Administrator: Managing Active directory, DNS Server, Hyber-V and Deployment Server for Images.
Networks: Switching Routing changing Vlans & Troubleshooting.
August 2018
To February 2020
IT Support Engineer
at KSA Majorel
Location :
Saudi Arabia - Riyadh
Genesys system: Pure Cloud & Pure Connect Managing systems ICBM, Attendance, Administrator, ICUA.
Managing FreePBX: Creating Users, Extensions, Queues and Callback Extensions.
Cisco System: Media trace, Cisco Unified Communications Manager, CCE Administration, Finesse,
BioTime: Managing FingerPrint.
Sajaya ERP System: Managing
IT Asset Management.
System Administrator: Managing Active directory, DNS Server, Hyber-V and Deployment Server for Images.
Networks: Switching Routing changing Vlans & Troubleshooting.
Managing FreePBX: Creating Users, Extensions, Queues and Callback Extensions.
Cisco System: Media trace, Cisco Unified Communications Manager, CCE Administration, Finesse,
BioTime: Managing FingerPrint.
Sajaya ERP System: Managing
IT Asset Management.
System Administrator: Managing Active directory, DNS Server, Hyber-V and Deployment Server for Images.
Networks: Switching Routing changing Vlans & Troubleshooting.
February 2017
To August 2018
Call Center Agent
at Pioneers Outsourcing
Location :
Saudi Arabia - Riyadh
- دوام بنظام شفتات
- خدمة العملاء وامتصاص غضبهم في حالة المشاكل
- العناية بالعملاء بتزويدهم بالبرامج المطلوبة
- السرية التامة بمعلومات المشروع
- خدمة العملاء وامتصاص غضبهم في حالة المشاكل
- العناية بالعملاء بتزويدهم بالبرامج المطلوبة
- السرية التامة بمعلومات المشروع
May 2011
To February 2012
Data Entry Operator
at شركة لازوردي للمجوهرات
Location :
Saudi Arabia - Riyadh
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