Noc Engineer
Salam
Total des années d'expérience :3 years, 5 Mois
1- Respond to network alarms; take appropriate action to classify, prioritize and resolve network and system issues
2- Diagnose issues with routers, switches
3- Diagnose and resolve incident tickets
4- Provide critical service outage notification and escalate issues for timely resolution; notify appropriate Company personnel as appropriate
5- coordinate with field team to dispatch and resolve network issues
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