Operations Manager
Prime - Universal Cold Stores CO
مجموع سنوات الخبرة :18 years, 0 أشهر
1- Develop and implement operations strategic
plans, and identify business opportunities in
new potential work locations.
2- Develop operational policies and procedures,
direct and control the day-to-day operations,
to ensure optimal, efficient utilization of the
available resources, control operational costs
and identify opportunities for cost reduction.
3- Participate with the director of marketing in
the internal design of the new stores, and
develop effective work methods, to optimize
layout and merchandising at the new stores.
4- Develop and implement performance goals
and operational plans, to ensure operational
efficiency and increase productivity.
5- Direct, guide and build strong work teams at
the stores, aiming to improve quality services
and increase sales.
6- Ensure the daily and weekly requisitions of
merchandises, and monitor inventory level
to maintain sufficient supplies to the stores.
7- Ensure that merchandises are delivered to
the stores on timely basis, and ensure daily
cash collection from the stores.
8- Regularly review the sales record and analyze
sales performance to maximize work efficiency
and to determine the feasibility of certain work
locations of the stores.
9- Coordinate with other department directors to
develop and implement training and quality
assurance programs, to enhance the business
performance, operational efficiency, business
growth and customer services and satisfaction.
10- Participate in the preparation of the operations
annual budget, and monitor its implementation
. 11- Regularly coordinate with the procurement
and marketing departments for offering new
products and promotions at the stores.
12- Develop and execute safety standards at the
stores, and ensure the required maintenance.
13- Take appropriate corrective action to resolve
customer complaints, and ensure to avoid
causes of their recurrence.
14- Participate with the work team in determining
the prices of the new products and services.
15- Provide the managing director with periodical
reports on work progress and revenue.
16- Perform any other related job duties that are
assigned from time to time by management.
• Explore potential business opportunities, supported rapid sales growth through development and implementation of high customer service and implementation of promotional activities with high level of efficiency, quality and cost effectiveness whilst monitoring compliance with company's strategies, policy and standards.
• Evaluated the strengths, weaknesses, opportunities and threats within the competition relating to the company's products, pricing and services.
• Organized store layout and merchandising, execution of creative promotional activities independent from centralized promotion whilst maintaining the main company promotion activity, enhanced products visibility and made shopping at the outlet a pleasurable experience for the customers.
• Coordinating with senior training, supply chain and logistics teams for timely delivery of goods and favorable purchase and supply terms to maintain adequate product stock.
• Successfully organized seasonal events, thus increasing sales and revenue growth for the company.
• Planned organized and controlled all inventory activities to ensure adequate results for stock loss is below 1%.
• Facilitated a pleasant and hassle-free experience for every customer, resolved customer complaints effectively within specified time frames.
• Managed, marshaled and augmented human resource for optimal deliverable efficacy by monitoring and interacting with the HR dept.
• Projected sales targets, prepared action plans / schedules and formulated initiatives for achieving the targets while keeping the upper management abreast of all the sales initiatives.
• Explore potential business opportunities, supported rapid sales growth through development and implementation of high customer service and implementation of promotional activities with high level of efficiency, quality and cost effectiveness whilst monitoring compliance with company's strategies, policy and standards.
• Evaluated the strengths, weaknesses, opportunities and threats within the competition relating to the company's products, pricing and services.
• Organized store layout and merchandising, execution of creative promotional activities independent from centralized promotion whilst maintaining the main company promotion activity, enhanced products visibility and made shopping at the outlet a pleasurable experience for the customers.
• Coordinating with senior training, supply chain and logistics teams for timely delivery of goods and favorable purchase and supply terms to maintain adequate product stock.
• Successfully organized seasonal events, thus increasing sales and revenue growth for the company.
• Planned organized and controlled all inventory activities to ensure adequate results for stock loss is below 1%.
• Facilitated a pleasant and hassle-free experience for every customer, resolved customer complaints effectively within specified time frames.
• Managed, marshaled and augmented human resource for optimal deliverable efficacy by monitoring and interacting with the HR dept.
• Projected sales targets, prepared action plans / schedules and formulated initiatives for achieving the targets while keeping the upper management abreast of all the sales initiatives.
Master Of Business Administration Major: Qualification and Specialization in Management, Strategies and Organization.
International Computer Driving License, ICDL Simulink ، MS Office، MS Windows ، Linux, Hardware, Software ERP SYS-SAP