Assistant Manager, Products and Services
Mashreq
مجموع سنوات الخبرة :27 years, 5 أشهر
Working with Managers to develop, implement, and improve products, services and processes necessary to deliver on the intent of the business strategy and be in compliance with all laws, regulations, and internal standards. Responsible for driving the process and communicating progress. Responsible for monitoring market trends and oversees advertising and marketing activities to ensure the right message is delivered for the product & service. Responsible for coordinating activities of advertising, promotion, research and development, marketing research, purchasing, distribution, package development, seminars & events.
Responsible for developing and maintaining marketing strategies to meet organizational objectives. Evaluates customer research, market conditions, competitor data and implements marketing plan changes as needed. Oversees all marketing, advertising and promotional staff and activities.
Working with clients to understand the business needs behind their requests. Building Relationship with the client and internal delivery teams. Arranging regular contacts and meetings with the clients. Agreeing on timelines and delivery requirements with the client account planning. Managing of database updates. Managing of marketing campaigns from receipt of a brief and prospect data through to fulfillment. Campaign analysis and recommendations to clients. Managing forecasting, billing and debt collection. Identifying of opportunities for new business development. Creating of client reports and account documentation.
In addition, I was charged with overall recruitment effort and new hire-training program. I was responsible for maintaining and updating training materials and the documentation of new tools, processes and programs. I was ultimately accountable for the ongoing education and support of the team on the various tools and process they need to ensure the successful creation, management and delivery of all ad campaigns. I was also charged with working with the other operational team heads in helping define cross departmental efficiencies, and support Hawk policy, process & procedure.
Developed, promoted, oversaw, managed, coordinated, administered and delivered the institute‘s programmes of study leading to degree, diploma and certificate awards of the IQRA University (AIFD).
Provided a focal point of administrative support for the programmes students and staff.
Coordinated the administrative processes of the programmes working closely with the Academic Registrar, Heads of Departments and International Programme Officer under the direction of the Chancellor.
Responded to general inquiries about the programme in liaison with the Academic Registrar & Admissions Officer.
Provided support for the Academic Registrar in the management of the registration & examination processes.
Ensured the efficient operation of Practical Teaching Supervision & monitored the quality and development of the programmes.
Coordinated the receipt and distribution of the student work to provide and ensure that schedules are reasonable and deadlines were rigorously upheld.
Supported in the management of Awards Ceremonies, Events, Seminars, Workshops, etc.
Also served as lecturer for the following courses:
Marketing, Management, Principles of Drawing, Textile Design, Fashion Illustration, Intro to Computer, Digital Illustration, Digital Designing, Classical Animation, 3D Animation.
Visiting Faculty Member. Thought courses in Graphic Design.
I was responsible for taking briefs and orders from clients and then briefed the data work and document set up internally. I ensured that deliverables were on time and correct, and advised the client of any changes to schedule specifically when the client was late with their deliverables. Once the job was signed off / approved by the client, I was responsible for briefing all production departments and liaising with the client until the job was completed. I also Managed recruitment& selection, training of employees, forecasting, billing and debt collection.
Worked as a part time graphic designer in the computer services department..
Graduated with CGPA 3.10
Graduated with CGPA 3.86
Got 1st Division (Grade C+) in Intermediate College
Got 1st Division (B Grade) in Matriculation