Technical Support Engineer.
ise
مجموع سنوات الخبرة :6 years, 9 أشهر
- Administrate Microsoft Windows 2003 and 2008 R2.
- Managing and Troubleshooting Active directory.
- Troubleshooting Microsoft Exchange Server 2010,
- Manage and Administrate external DNS.
- Virtualization Infrastructure.
- HP Network Node Manager.
- Designed Network.
- Configuring, and Managing Network Access Protection (NAP)
1)Providing first level support and supporting users on calls & Emails
2)Administrating the System
3)Troubleshooting system and network issues
4)Handling Backup tasks
5)Building servers and services for administration
6)Building and connecting remote servers to be as one main system.
7)Retrieving data from Failure hard disks
8)Installing and maintaining Antivirus (Symantec Endpoint Protection)
9)Familiar in information technology stander (ITIL-ISO9001 )
10)Knowledge experience in a CITRIX Program.
11)Knowledge experience in remote access and management.
12)Installing, configuring and troubleshooting Lotus Notes program.
13Knowledge experience ISA server 2004
Responsibilities:
1) Installing and Configuring Windows server 2003.
2) Maintaining servers and client PCs.
3) Installing and Configuring Symantec Backup on servers and workstations.
4) Performing System Backup Tasks.
5) Providing IT support to the end users.