Administrator - Stock Control Section
Saudi Ceramics
Total years of experience :15 years, 0 Months
Ensure that teams started & moved to the customers and follow up until arrival at the site to begin work on time, elimenate barriers to complete work and achieve tasks, follow up collecting dues, issuing invoices, and get the full satisfaction rating from the customer
Keep in touch with customers through phone calls and social media apps, provid services to the customers, enhance customer's experience, respond to customer's inquiries, complaints and provid solutions
Implementation of operational duties and confirm that all processes and practices are carried on in a propper, cost-effective way, formulate strategy of Purchasing materials, storing and distribution plan, ensure quality controls and monitor product quality
Prince Sultan Bin Abdulaziz International Airport - Arrange duty shift schedules for employees, follow up workflow in the office and deal with necessary problems, receive cash from employee and audit with the sales report, cash deposit in the bank, provide reports to the concerned department, monitor employee KPIs, set goals and tasks to maintain customers relations and increase sales
King Khalid International Airport - Arrange duty shift schedules for employees, follow up workflow in the office and deal with necessary problems, receive cash from employee and audit with the sales report, cash deposit in the bank, provide reports to the concerned department, monitor employee KPIs, set goals and tasks to maintain customers relations and increase sales
Front office agent, deal with customer inquiries and complaints, issue tickets and change reservations upon customer request, proceed passengers to finalize boarding procedures, prepare daily sales reports and customer contact's reports, meet the goals and implement tasks specifide by the management
Flynas project - follow up the workflow during the shift and ensure customer problems and inquiries are completed properlly, receive customer calls when needed, monitor KPIs and prepare periodic reports
Flynas project - booking flight tickets and dealing with reschedul issues, providing services to customers, managment and resolve customer complaints and response to the various inquiries
Bachelor of Business Administration - BBA