Abed Fahim

HR & ADMIN. DIRECTOR at Tabarak Company

• Egypt - Alexandria
• My current job since July 2021

Develop and implement HR strategies and initiatives aligned with the overall business strategy
Bridge management and employee relations by addressing demands, grievances or other issues
Manage the recruitment and selection process
Support current and future business needs through the development, engagement, motivation and preservation of human capital
Develop and monitor overall HR strategies, systems, tactics and procedures across the organisation
Nurture a positive working environment
Oversee and manage a performance appraisal system that drives high performance
Maintain pay plan and benefits program
Assess training needs to apply and monitor training programs
Report to management and provide decision support through HR metrics
Ensure legal compliance throughout human resource management
Ensure local administrative/ legal obligations are met

Hr & Admin. Director at Capital Contracting Company

• Egypt - Cairo
• May 2018 to June 2021

 Manage the Human Resources Department oversees the Company’s human resources requirements; including employee on-boarding, managing and administering health and other employee benefits, maintaining personnel records and ensuring that personnel policies are up-to-date.
 Create and implement processes and management methods to generate expected performance outcomes, project completion and reporting for all areas over oversite
 Supervise employees, including HR, IT and facilities and office support staff; ensuring the accuracy and timeliness of all projects.
 Implement short and long-range departmental goals, objectives and governing procedures
 Lead department in meeting strategic plan objectives
 Collaborate with other departments to ensure interdepartmental processes are both relevant and effective
 Make recommendations for departmental goals and ensure all goals are met
 Follow-up governmental issues.
 Manage the stock supply.

Hr & Operation Director at Arkinvests Holding Company Jeddah , Saudi Arabia & Morocco

• Saudi Arabia - Jeddah
• October 2013 to April 2018

1. Development of corporate policies and procedures and oversee implementation of same.
2. Salary administration and benefit programs.
3. Employment Services Department (New hire orientation program & exit interview program).
4. Conduct exit interviews and carry out exit procedures, ensuring that staff members are correctly advised on formalities
5. Personnel records/documentation.
6. Carry out personalized induction procedures, ensuring that new joiners are appropriately and caringly inducted into the company’s administrative procedures to facilitate a smooth transition into the company.
7. Employees’ programs and activities.
8. Assist in the performance management process.
9. Provide advice and guidance to managers and employees on company policies and procedures
10. Deal with legal issues in coordination with Legal consultant.
11. Board of Directors including Discussing Company administration issues, new board orientation & board meeting attendance.
12. Support with managing absence, disciplinary, grievances, sickness etc.
13. Deal with transfers and promotions in line with manpower budgets.

Office Manager of Vice President Makkah at Makkah Clock Royal Tower – A Fairmont Hotel

• Saudi Arabia - Mecca
• June 2011 to September 2013

Duties & Responsibilities:

Administration:
 Provides administrative support to Vice President and ensures the implementation of hotels policies, standards and procedures as they apply to the administrative functions.
 In charges to follow-up all administration& legal issues as per Vice President’s instructions.
 Manage the regional office of Fairmont Raffles Hotel International in Jeddah.
 Type, file and upkeep of all private and confidential matters related to the department.
 Set up a systematic and efficient filing system, both for hard files as well as all electronic data that enables quick retrieval materials for all meetings attended by the General Manager.
 Compiles and types statistical reports.
 Types, takes dictation and minutes, draft letters, file and trace, compose correspondence.
 Attends and prepares minutes for meetings as and when required.
 Monitors and maintains the proper appearance of the Division's office area.
 To ensure that the strictest confidentiality is maintained in dealing with all work related matters.
 Prepare general reports to evaluate the entire activities of the hotel concerning hygiene, security, quality program, operation, sales activates and next month overview concern (planning operation, target sales & profits).
 Prepare weekly projection for the intended incoming revenue during the month based on the reservation forecast for hotels.
 Follow-up & coordinating with guest relation and human resource manager the quarter staff survey to measure the degree of their satisfaction in theirs jobs, business environments and the Reponses of their managers to cover their complaints and demand.
 Prepare annual reports for the total activities for tour agents to evaluate their performance and determine our needs to renewal the agents' contracts.
 Prepare daily reports with detailed statistics for hotels.

General:

 Attends and contributes to all managerial Meetings as required.
 Provide a courteous and professional service at all times.
 Willingly attends hotel training sessions as scheduled to improve skills and knowledge.
 Handles all inquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst feeding back a prompt follow up.
 Ensure high standards of personal presentation and grooming.
 Maintains positive guest and colleague interactions with good working relationships.
 Responds to requests to undertake any reasonable tasks and secondary duties and to change as dictated by the hotel, industry and company.

Personal Assistant to Vice President at Makkah Clock Royal Tower – A Fairmont Hotel

• Saudi Arabia - Mecca
• January 2006 to May 2011

1. Participate in Hotels soft openings in Makkah city.
2. Direct contact With the Owner Representative Office.
3. Handling the Owner Meetings with Hotel Managment.
4. Handling the daily operation of Vice President office.
5. Organizing the personal issues of the Vice president.
6. Managing the reception of VIP guests from the cooperate company.

Personal Assistant to General Manager at Makkah Clock Royal Tower – A Fairmont Hotel

• Saudi Arabia - Mecca
• April 2009 to May 2010