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Abeer Albaradee, Sales and customer service Manager (Online)

Abeer Albaradee

Sales and customer service Manager (Online)·My-communications academy

Syria

Bachelor's degree, Electric And Communication Engineering

Work experience

Total years of experience: 3 years, 5 months

Sales and customer service Manager (Online)

January 2025 - Present

My-communications academy

Amman, Jordan •Remote

January 2025 - Present

• Develop and execute online sales strategies to achieve monthly revenue targets.
• Manage and motivate a remote sales team to ensure consistent performance and goal
alignment.
• Analyze customer data to identify sales opportunities and enhance client retention.
Company industry:
Primary, Prep, & Secondary School

Executive Secretary (Online)

April 2024 - January 2025

My-communications academy

Amman, Jordan •Remote

April 2024 - January 2025

• handling administrative tasks, managing schedules.
• supporting communication between management.
• Attending senior management meeting and documenting the outputs through MOM.
Company industry:
Primary, Prep, & Secondary School

Sales & Customer Service Representative (Online)

January 2023 - December 2024

My-communications academy

Amman, Jordan •Remote

January 2023 - December 2024

• Handled inbound and outbound sales communications and closed deals with
prospective clients.
• Maintained high customer satisfaction by resolving issues and following up on inquiries.
Company industry:
Primary, Prep, & Secondary School

Education

Damascus University

September 2023

September 2023

Bachelor's degree, Electric And Communication Engineering

Syria

GPA (percentage): 70%

GPA (percentage): 70%

View attachment

Skills

Customer Service
Expert
Customer Service
Expert
BUSINESS NEGOTIATION
Intermediate
BUSINESS NEGOTIATION
Intermediate
BUSINESS TO BUSINESS
Intermediate
BUSINESS TO BUSINESS
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
DIGITAL MARKETING
Intermediate
DIGITAL MARKETING
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
PRESENTATIONS
Intermediate
PRESENTATIONS
Intermediate
REVENUE GROWTH
Intermediate
REVENUE GROWTH
Intermediate
SALES
Intermediate
SALES
Intermediate
TEAM LEADERSHIP
Intermediate
TEAM LEADERSHIP
Intermediate

Languages

Arabic
Beginner
English
Beginner
Dutch
Beginner

Training and Certifications

Certifications
Communication engineering—
Network — Self Education
Project Management Professional
Business Development