HR Assistant
Saudi Research & Publishing Company
مجموع سنوات الخبرة :16 years, 4 أشهر
Typing documents and distributing memos.
Faxing, mailing, printing, photocopying, filing and scanning.
Organizing business travel, itineraries, and accommodation for managers.
Monitoring inventory, office stock and ordering supplies as necessary.
Updating & maintain the holiday, absence and training records of staff.
Responsible for purchase orders. Raising of purchase orders and invoice tracking.
Preparing and developing business plans.
Creating and modifying documents using Microsoft Office. Setting up and coordinating meetings and conferences.
Involvement in social media implementation.
Responsible for the annual renewals of each kind of Licences of the company.
Updating, processing and filing of all documents.
Monthly invoices for all the expenses of each department.
Reports for daily tasks.
Handling incoming / outgoing calls, correspondence and filing.
Dealing with redundancies, gross misconduct, and maternity leave issues.
Assisting in the short listing of suitable candidates from applications.
Dealing and advising on disciplinary and grievance procedures.
Making sure that any promotions, transfers and pay rises take effect as planned.
Assisting in the set up and maintenance of client & candidate databases.
Conducting inductions for new employees.
Organizing and arranging interviews for candidates.
Writing the terms of employment & contracts for new employees.
Deciding which online job sites & newspapers to advertise jobs in. Conducting pre-employment checks on job applicants i.e. references, medical approval, academic etc.
Create and produce reports as required.
Coordinate schedules, payroll and expenses to meet or fall below budget.
Participates in property initiatives.
Ensure that guest data and management reporting is processed efficiently and accurately while maintaining proper security standards.
Ensure that all accounting transaction and cash handling procedures are in compliance.
Relive front office departments for breaks/lunches.
Conduct regular monthly meetings with members of the Front Office and Communication Team to address current initiatives, projects and long term goals.
Pro actively identify potential guest issues.
Assist housekeeping in day-to-day activities.
Recruit, hire, train and retain associates for all supervised departments.
Develop monthly training items to foster development and cross training with other departments.
Perform associate evaluations, provide coaching and development.
Monitor guest satisfaction processes, and respond to guest concerns, and inquiries.
Main activities and responsibilities
Ensured quality customer service & satisfaction
Utilized leadership skills motivating employees to ensure labor management
Ensured paperwork accuracy such as daily sales summary reports
Actively participated in the preparation of the monthly report of operations
Provided exceptional customer service
Handled guest problems and complaints
Supervised on-going training initiatives
Handled daily petty cash and incomes for each shift.
Register all the clients of the company at the online system with all the personal details and the necessary supporting documents.
Informing the clients for the expiration date of their contracts and informing them for new offers.
Register at company’s records client’s details.
Answering calls and assisting customers.
Informing our customers for any special deal.
Pelagia Tranou agency, Korinthos, Greece