abeer saeed, Customer Service Representative

abeer saeed

Customer Service Representative

Emirates driving company

Location
United Arab Emirates
Education
Bachelor's degree, Computer Science
Experience
20 years, 1 Months

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Work Experience

Total years of experience :20 years, 1 Months

Customer Service Representative at Emirates driving company
  • United Arab Emirates
  • March 2004 to December 2016

Duties and Responsibilities:
•Teach driving skills and rules.
•Conducting Practical sessions.
•Handle and answer customer queries
•Decipher customer needs and offer the best solution based on proper company policies
•Effectively communicate ideas, suggestions and answers
•Refer customers to people who specialize with the type of problem or query they present
Complete complex money-related transactions
•Submit customers requests and complains
•Take appointments and reservation for the customer

Customer Service Representative at Al-AIN Municipality
  • United Arab Emirates
  • December 1996 to March 2004

Handle and answer customer queries
•Effectively communicate ideas, suggestions and answers
•Refer customers to people who specialize with the type of problem.
•Submit customers’ requests and complains.

Education

Bachelor's degree, Computer Science
  • January 1996

Education:

Diploma, Computer Science
  • at Al manhal institut
  • January 1996
High school or equivalent,
  • at AlAin secondary High school
  • January 1995

Specialties & Skills

ARTICULATE
BANKING
COMMUNICATION SKILLS
DECISION MAKING
DRIVING
HABLAR EN PÚBLICO
MICROSOFT MONEY
MICROSOFT WINDOWS 2000
POLICY ANALYSIS

Languages

Arabic
Expert
English
Expert