compliance officer
Arab jordan investment bank
Total years of experience :8 years, 2 Months
1. ensures that the organization complies or operates in conformity with its outside regulatory and legal requirements of CBJ, as well as internal policies and bylaws .
2. working with management and staff to examine, identify, and manage regulatory
3. Ensuring standards through disciplinary policies to ensure the organization achieves and maintains government compliance
4.Organizing regular training sessions for employees in order to efficiently communicate key regulatory changes and updates.
1.manage customer queries and complaints.
2. Maintaining a positive, empathetic, and professional attitude toward customers at all times.
3.Keeping records of customer interactions, transactions, comments, and complaints
4.Ensure customer satisfaction and provide professional customer support.
perform administrative tasks according to the instructions of their project managers and ensure smooth communication between all relevant parties