Abhijeet سينغ

Skywalk Travels
Travel Consultant

Skywalk Travels is a full-service travel agency offering customized domestic and international travel solutions for individuals, families, and corporate clients. Reporting to the Senior Travel Manager, I worked as a Travel Consultant managing B2C and B2B client requirements.

Main responsibilities:
• Planned and executed end-to-end travel itineraries including flights, hotels, visas, and activities.
• Handled daily communication with over 20+ clients per month across platforms (calls, emails, WhatsApp).
• Coordinated with 15+ domestic and international vendors for smooth bookings and operations.
• Generated travel quotations, negotiated rates, and ensured timely confirmations.
• Managed lead generation, upselling, and post-travel client follow-ups.
• Maintained accurate booking records and ensured compliance with company standards.

My main achievements:
• Successfully handled more than 200+ bookings in the last 6 months with a 95% satisfaction rate.
• Increased repeat client rate by 30% through personalized service and timely follow-ups.

• Maintained organized records of bookings, vendor details, and client documentation to support backend travel operations.
• Liaised with hotels, transport providers, and facility partners to confirm service arrangements and troubleshoot issues.
• Assisted with creating travel proposals, presentations, and basic itineraries for internal team use and client meetings.
• Documented travel project details such as tour scope, payment breakdowns, schedules, and budget reports for team reference.