Travel Consultant
Dunes Travel & Tours
Total des années d'expérience :4 years, 7 Mois
Handling corporate bookings and walk-in customers.
Issue tickets & EMDs as well as handling group bookings smoothly.
Forging long term and positive relationships with new and existing customers.
Researching competitors’ deals to ensure the agency remained competitive.
Dealing with and resolving any complaints, issues or problems that arose.
Creating profitable business plans
Handling corporate bookings and walk-in customers.
Issue tickets & EMDs as well as handling group bookings smoothly.
Forging long term and positive relationships with new and existing customers.
Researching competitors’ deals to ensure the agency remained competitive.
Dealing with and resolving any complaints, issues or problems that arose.
Creating profitable business plans
IATA offers several internationally recognised training programmes for all levels of airline management and operations, leading to different diplomas. Airline operations; safety; marketing; strategic management; fuel efficiency; accounting; and passenger fares and ticketing are some of the areas of training.Provide excellent customer service and build customer loyalty.Understand the various services and facilities available to airline passengers during their travel.Advise customers on passport and visa requirements, as well as on travel insurance options.Plan and reserve travel itineraries using standard industry coding.Book and sell travel products using Global Distribution Systems (GDS) such as Abacus, Amadeus, Galileo or Sabre.