ABHIN SANALKUMAR

Supervised and coordinated a team of sales executives across B2B and B2C channels, setting individual targets and driving performance through regular coaching and awareness training sessions

Managed high-value relationships with MNCs, government bodies, airport systems and key vendors - serving as primary point of contact for strategic accounts and escalations

Ideated and executed marketing collateral campaigns (digital and print) to build brand awareness and generate qualified leads

Conducted ongoing market research and competitor analysis to identify growth opportunities and refine go-to-market strategy

Coordinated with government and airport sector clients, navigating institutional procurement processes and compliance requirements

Prepared invoices, quotations and sales reports; maintained client records and managed post-sale follow-up

documentation

Liaised with vendors for stock replenishment and supported inventory tracking and order processing

Key Achievements: Consistently exceeded monthly sales target of MVR 2, 500, 000 (AED 530, 000); developed and mentored sales team members to achieve individual targets; secured and grew MNC and government sector accounts resulting in repeat business and expanded account value..

Managed regional operations across Kerala, overseeing a network of 100+ sales agents and staff across multiple branches

Set performance targets, monitored KPIs and consistently achieved and exceeded area-level sales goals for loan and financial products

Led team building, onboarding and training programmes to strengthen agent performance and product knowledge

Prepared operational and performance reports for senior leadership; ensured full compliance with TATA Capital policies and RBI-mandated processes

Supported customer relationship management and resolved escalated client issues to maintain retention and

satisfaction

Key Achievements: Consistently met and exceeded area sales targets for loan and financial products throughout tenure; built, trained and retained a high-performing regional network of 100+ agents, improving overall productivity and compliance scores.

Led and managed 36 staff organised into 4 teams of 9, each with a dedicated supervisor reporting directly

Built a client portfolio of 40+ accounts entirely from scratch, targeting G+20 buildings and government sector offices across the Hail region

Negotiated pricing, terms and supply agreements directly with 40+ international brands including Nibro, Alfanar, Tahwheel and KMK

Managed end-to-end procurement of sanitary ware, electrical and plumbing construction materials from purchase

order generation through to delivery verification

Handled daily office operations: cash and counter management, mail and order processing, invoice and bill

reconciliation, and prior-bill record-keeping

Maintained comprehensive inventory records to ensure stock accuracy across all product categories

Coordinated between sales, operations and senior management to ensure seamless order fulfilment and client satisfaction

Key Achievements: Contributed to yearly team sales target of SAR 2, 000, 000+; grew client base from zero to 40+ accounts through proactive business development; drove measurable cost reduction by negotiating competitive landing costs; maintained high client retention through strong relationship management.

Coordinated travel bookings, vendor schedules and client itineraries to ensure smooth end-to-end service delivery

Managed billing, invoicing and all customer-facing documentation with high accuracy

Handled client queries, complaints and post-service follow-up, maintaining strong satisfaction scores

Assisted in operational planning and maintained accurate records of bookings and financial transactions