Assistant Manager
Globsyn Knowledge Foundation
مجموع سنوات الخبرة :15 years, 1 أشهر
Training Need Analysis, Training Need
Evaluation, Planning, Strategy formulation, New
Hire Orientation, Monitoring, Capacity Building.
Learning & Development by addressing
specific skills gap through departmental
interaction & Yearly 360° Training Plan,
Execution and Feedback, through both Internal
& External sources by Structured & Informal
methods.
Talent Acquisition & Recruitment -
Manpower planning, Job Role
Development, Interview Scheduling &
Taking Interview, Onboarding, Company
presentation &
Induction - End to End.
Employee Engagement - End to End.
EE planning and need, operational
responsibility and implementation
through various participative activities &
feedback. Employee Interaction, Complaint
& Employee Grievance Handling &
Resolution.
Additional Areas:
Third party Vendor Empanelment &
Management for the Group Company.
Statutory Compliance Management - New
Registraton & Renewal.
Full & Final Settlement & Dis-engagement
process management.
Payroll & Performance Appraisal.
Other departmental Administrative work.
Advanced Management Consultancy
Major Areas:
Learning & Development - Employee Training
plan & analysis, Workshop planning and
execution, Team development and feedback,
topic planning and coursework setting, taking
own Training sessions and motivational
discussions.
Talent Acquisition & Recruitment -
Manpower planning, Job Role Development,
Interview Scheduling & Taking Interview,
Onboarding, Company presentation &
Induction - End to End.
Additional Areas:
Client Development & Handling.
Team Management & Development.
Leadership Hiring, Campus Hiring, Bulk
Hiring, Permanent & Temporary/Contract
Hiring, HIRED for HEALTHCARE especially
Doctors for Tata Hospitals
Created a Start-Up in FMCG & FMCD
sector in Retailing & Distribution:
Motivated team with Training &
Development, Gave Sales & Service
Trainings, Prepared Training Schedules,
Participated in Manufacturer Workshops.
Developed & Managed Third-Party
Vendors & Suppliers.
Searched, Interviewed and Onboarded new
joinees by self and maintained records.
Directed, Guided & Managed a team of
underperformers and after a period of six
months our Customer Service scores touched a
100% satisfied.
Created Employee Database and
and Managed all data by self.
Introduced manual Attendance, kept leave
records and did the Generalist work.
Strengthened existing customer
relationships through Special Enagagement
activities and visits.
Handled all Employee &
Customer Grievances
and also reduced customer
service complaints.
Handled Employee Retrenchment and Full
and Final settlement with records.
Swayed people through creative
advertising.
Audi Kolkata
Major Areas:
Learning & Development - Handled both
Internal and External Training Functions,
Training curriculum and scheduling, Travel
planning and Slot bookings, Managed post
Training Exams and Feedback, Responsible for
Individual employee support and hand holding,
Achieved Training targets.
Talent Acquisition & Recruitment -
Job Role Development, Interview Scheduling &
Taking Interview, Onboarding, Company
presentation & Induction.
Additional Areas:
Employee Engagement & Other Events.
Handled all statutory compliance work for
the new joinees.
Payroll Processing, Administrative
Services, Attendance & Biometrics.
Excellence Engineering
Major Areas:
Learning & Development - Employee Training
plan & analysis, Workshop planning and
execution, Team development and feedback,
topic planning and coursework setting, taking
own Training sessions and motivational
discussions.
Talent Acquisition & Recruitment -
Job Role Development, Interview Scheduling &
Taking Interview, Onboarding, Company
presentation &
Induction - End to End.
Additional Areas:
Client Development & Handling.
Team Management & Development.
Administrative Services
Major Areas:
Team Development via agency channel,
Planning, Team Training.
Client's Financial Planning of Portfolio.
Additional Areas:
Door to Door Sales of Ulips & Term Insurance by
Team members.
Customer Relationship Management.
Customer Servicing.
Single Handedly started and run my company in Retail & Distribution for 4 years from sratch
courses: Achieved Merit in HTML & eCommerce related Technology certificate course from Computer Pride Inc.