Abhishek Shaw

• Managed end-to-end corporate travel arrangements for international business travelers.
• Booked flights, Hotels, Rail tickets, and other travel services according to client requirements.
• Assisted clients with itinerary changes, cancellations, rescheduling, refunds, and travel-related
queries. Ensured all bookings complied with company travel policies and client preferences.
• Coordinated with airlines, hotels, and travel partners to resolve booking and operational issues. Provided
timely support through phone and email while maintaining excellent customer service.
• Handled multiple travel requests efficiently in a fast-paced environment while meeting service deadlines.

• Managed Email Related to Miss handle baggage department and Hotel & Transport Arrangements.
Assisted passengers with check-in, boarding, and travel queries while maintaining high service standards.
• Handled customer complaints and provided quick resolutions to ensure passenger satisfaction.
• Coordinated with internal departments to resolve operational issues efficiently.

• Provided customer assistance and resolved service-related queries.
• Maintained professional communication with customers to ensure satisfaction.
• Managed customer requests and escalated issues when required.

• Assisted customers with product queries and service requests.
• Handled complaints and ensured timely resolution.
• Maintained accurate records of customer interactions.

• Conducted inventory audits and ensured stock accuracy.
• Maintained inventory records and coordinated with warehouse teams.