Abigail Ferrer

Greet and assist clients, visitors, and property buyers/sellers
Answer and direct phone calls, emails, and inquiries
Schedule appointments and meetings for real estate agents
Prepare, organize, and file real estate documents and contracts
Maintain client records, property listings, and databases
Assist agents with paperwork and documentation for transactions
Handle incoming and outgoing mail and deliveries
Monitor and order office supplies when needed
Coordinate with clients for meetings, property viewings, and follow-ups
Maintain cleanliness and organization of the reception and office area
Support office staffwith administrative tasks and reports
Perform basic data entry and record keeping

Managed inbound and outbound calls to assist patients and healthcare
providers with medical claims and medication inquiries.
Processed and reviewed medical claims to ensure accuracy and compliance
with healthcare policies.
Verified patient information, insurance eligibility, and benefits coverage.
Resolved claim issues, denials, and discrepancies efficiently.
Maintained accurate documentation ofpatient interactions and coordinated
with pharmacies, insurers, and providers to support claim and medication
processing.
Ensured patient confidentiality and consistently met quality, productivity,
and customer satisfaction targets.