PR & Admin Specialist / Executive Assistant/ Administrator & HR
BuyDoBuy Advertising
مجموع سنوات الخبرة :6 years, 1 أشهر
Job Title: PR & Admin Specialist (March 2014 - July 2016)
1. Working in conjunction with the copywriters and clients to deliver press releases in print, broadcast and online media
2. Develop and maintain relationships with key business journalists in national and local publications
3. Coordinating conferences, events and press interviews
4. Assisted in special projects from clients eg. Mystery Shopping, Events, PR, CRM etc.
5. Prepared training development program on skill enhancement for personal development
List of Clientele - Gargash Enterprises - Mercedes-Benz, Aquaplus Drinking Water, Tong Ren Tang, Jashanmal - Electrolux
Job Titile: Executive Assistant to the President and Managing Director (December 2013 - July 2016)
1. Screened and routed incoming calls, monitored emails and replied on behalf of the Managing Director whenever instructed
2. Performed duties as a travel coordinator; researched flight options and booked flights accordingly. Also experienced in dealing with visa/passport requirements
3. Coordinated meetings with government organisations while ensuring the Managing Director is well prepared for the meetings
4. Maintained strict and highest level of confidentiality with sensitive information and personal matters
5. Scheduled and managed all press appearances, including interviews
6. Maintained multi-dimensional calendar events; booked conference rooms and hotel accommodations for
Job Title: Administrator & HR (August 2013 - March 2014)
1. Assisting HR in the recruitment process, maintaining employee files and employee master database
2. Preparing HR manual and policies
3. Conducting orientation and welcoming new recruits on the job
4. Assisting with employee relations
5. Overseeing the reception activities and ensuring smooth flow of operations
6. Responsible for pantry and stationary supplies
7. Overseeing the cleanliness of organisation and maintenance of the office set up
Job Title: Client Service Executive cum HR Administrator
Book appointments, greeting clients and escorting to waiting areas, providing prior induction to clients on services and products
Introduce new products to the existing and new clients thereby increasing the sales by selling products and customise packages to what the cleint needs
Executing standard telephone procedures using appropriate customer service etiquette, confirming appointments and resolving guest challenges, utilising managerial support when necessary
Handle customer queries on the products and services and manage stocks for all the outlets
Interacting primarily with guests, involving the utmost in professionalism, ethics and confidentiality and taking the feedback from all clients
Handling cash payments from the clients and preparing sales report to evaluate the performance of every outlet
Raising PO as per the requirements, receiving invoices and making the on time payments.
Following up with the suppliers for timely stock delivery, managing stock inventory and handling cost controls
Assisting in the recruitment process, arranging the candidates for the interview and maintaining personal files of all the employees.
Coordinating with the PRO and new joiners for visa, labor contract documents, medicals and emirates ID formalities till employees onboarding
Taking care of all the off boarding procedures of employees
Validating payroll information by collecting time and attendance records to accounts for computation of salaries
Assisting with the day-to-day efficient operation of the HR office
Job Title: Process Associate
Coordinating with customers from the United States for verification of their employment.
Finding out the validity of the employers and cross verification of employer profile for sanctioning of mortgage loans.
Maintaining confidentiality of the customer details and Social Security numbers.