Abigail Love Ycoy

Executive Secretary for the Director of Business Support
Responsible in Responses and Correspondence Internal or External in the company.
Responsible in Technical Tender

• Perform a variety of administrative and responsible for secretarial and clerical duties in support of assigned management and supervisory staff.
• Type, word process, format, edit, revise and process a variety of documents and forms including reports, correspondence, memoranda, agenda items and report.
• Maintain calendar of activities, meeting and various events for assigned staff, coordinate activities and meeting.
• Coordinate and arrange special event as assigned.
• Coordinate, make, process and confirm staff travel arrangements; arrange for transportation and accommodations for travel.
• Filling and documentation.
• Perform related duties as required.

• Provide accurate administrative and secretary services to the General Manager, Head of accounts, Head of project management and Head of PR & Marketing.
• Prepare and update Data Base of all clients and suppliers of the company.
• Prepare a proper filing system in respect to all incoming and outgoing documents related to the company.
• Overlook the necessary purchase of office stationary.
• Maintain a proper appointment schedule related to the General Manager, Head of accounts, Head of project management and Head of PR & Marketing.
• Operate office equipment such as telephone, scanner, computer, copy machine, fax and messaging services.
• Follow up and revert back on the day to day administration and secretarial services related to the General Manager, Head of accounts, Head of project management and Head of PR & Marketing.

• Answer telephones, route and screen calls.
• Greet visitors
• Respond to inquiries from the public, and provide information about the organization.
• Coordinate of all mail into and out of the office.

• Provided quality customer service with a high volume central processing and distribution center.
• Represented third-party national catalog companies, home shopping networks and credit card company
• Responded to customer calls and inquiries regarding product orders, warranty issues.
• Collected customer demographics and payments on orders placed.
• Accurately and efficiently input data utilizing the exception alpha-numeric keyboarding skills.