Desktop Support Engineer
JUMBO ELECTRONICS/IBM/ETIHAD AIRWAYS
Total des années d'expérience :18 years, 7 Mois
Employed with Jumbo Electronics and deployed at Etihad Airways as IT Filed Support Engineer
Supporting users to eliminate the IT related issues within tine frame.
Installation, Configuration and Troubleshooting of PCs, print servers. Set up wireless networks. Configuring wireless router and ADSL modems. Maintain IT asset register and history of various problems/issues/solutions related to the same.
Installs new IT hardware equipment and software as per the guidelines set by the management.
Installation, Configuration and Troubleshooting of Computers, Set up wireless networks. Configuring wireless router and modems. Installs new IT hardware equipment and software. Maintain IT asset register and history of various problems/issues/ solutions related to the same.
As a Network administrator I oversee, maintain and implement changes across the network. The Core network includes hardware from HP, Compaq, IBM, Dell, Cisco, 3com, D link and US Robotics. Rotate on call with other member of the engineering team for all network devices & systems. Set up WLAN network with secure access. Monitoring and Administration of Windows Domains, Windows Terminal Server, Outlook, windows mail. Installs new IT hardware/equipments and software as per the guidelines set by the management. Configuring and troubleshooting of computers, print servers, Server Preventive maintenance, setting up wireless networks. Support users through remote desktop connections. Train users on PC operations, application usage. Configuring wireless router and ADSL modems. Maintaining IT asset register and history of various problems/issues/solutions related to the same. As per the instruction from the IT Manager provide various supports to end users
Training students for Microsoft and CCNA certifications.
Monitoring and administration of windows networks. Monitoring and Administration of Windows Domain Controllers, Terminal Server and Trend Micro Office scan Antivirus. Installation, Configuration and Troubleshooting of PC, print servers. Set up wireless networks. Configuring wireless router and ADSL modems. Train Students. Train new candidates. As per the instruction from the IT Manager provide various supports to end users. Installs new IT hardware equipments and software as per the guidelines set by the management.
Bharthiar University, Coimbatore, Tamil Nadu