Senior Community Manager
Diwanee
Total des années d'expérience :12 years, 5 Mois
Creating a Social Media strategy for Saradar Bank.
Working on a monthly Content Calendar and report for Saradar Bank, AccorHotels, Ibis Hotel, Mercure Hotel, Bayer and RoundMenu.
Managing and moderating the pages.
Supervising the work of junior Community Managers.
Leading the team on pitches and reporting.
Created the social media pages.
Created the content for Facebook, Twitter and Instagram.
Scheduled and posted the content on weekly basis.
Community Manager - Grand Cinemas, Lebanon, Jordan and Kuwait
- Created all the social media content for Grand Cinemas’ Facebook page, Twitter and Instagram.
- Created the artworks posted on all platforms.
- Planned a weekly content plan and shared it with the Marketing Manager.
- Conducted online competitions.
- Scheduled and posted the content on daily basis.
- Dealt with customer problems.
- Worked side by side with the marketing team.
Managed the local pages of Let’s Popcorn Lebanon.
Coordinated with the photographer for content.
Managed the online promotion for the movie Alex & Eve
Promoted the fundraiser of The Idol movie for 2 month.
Created and managed an Event Page for the fundraiser premiere.
Promoted the fundraiser of 3000 Nights movie for 2 months.
Created and managed an Event Page for the fundraiser premiere
Developed a new brand identity and social media strategy.
Generated content in the studio.
Worked with the operations team to get in contact with the customers and create a social community.
Created the social media content and competitions for the Lebanese movie Asfouri.
Contacted the media, press as well as bloggers to create a buzz about the movie.
Sent the needed materials to the cinemas and sponsors.
• Personal assistant of marketing and social media professor: Dr. Leila Khauli Hanna.
• Creating a Social media strategy for the Olayan School of Business.
Feb 2012 - Sept 2012
• Executed marketing strategies for upcoming parties.
• Managed the Facebook page for the event planners.
• Helped create a buzz about the parties online.
• Distributed flyers and hung posters in the streets.
July 2011 - Sep 2011
• Planned, implemented and finalized projects within budget and deadlines.
• Conducted studies about various market segments depending on the customer.
• Formed marketing surveys.
• Handled calls from customers wanting to know information about the magazine, (cost of an ad, job vacancies, or address of the office)
• Worked on a social media project to help potential customers know about the magazine.
• Managed the customers phone book.
July 2010 - Aug 2010 : Where Do We Go Now, Nadine Labaki, Lebanon
• Roamed the streets of Beirut asking people if they would like to be part of the upcoming movie
• Gained interview skills
• Worked with seniors from different Lebanese villages. (The cast consisted of seniors from all over Lebanon)
Skills and Volunteer Work
Sep 2009 - Jan 2013 Bachelor of Business Administration (BBA) - Emphasis: Marketing - GPA 3.25 American University of Beirut (AUB) ; Beirut, Lebanon • Relevant Coursework: Digital Social Media Management, Marketing Research, Marketing Communications. • DKNY store marketing campaign: Developed an integrated marketing communications campaign for the new Donna Karan New York store in Downtown Beirut. • Social media presence analysis of Nadine Moawad, February 30, Mashreq Bank and BLF. • Social media strategy development: Created a Social media strategy for MentoringSM.
Sep 1994 - June 2009 : Lebanese Baccalaureate in Economics and Social Studies (ES)