Information Technology Infrastructure Specialist (Technical Support)
Electronic Health Solutions (Hakeem Program)
Total years of experience :9 years, 8 Months
Full Support of WSUS server, Print Server and File
sharing server and administration
Administration of System Center Configuration
Manager "SCCM".
Full support of DHCP, DNS servers and administration
Explicit control of EHS warehouse’s inventory; i.e. Categorizing each item, modifying
the needs & availing the items as soon as possible.
Enhancing EHS employee’s laptops; i.e. providing key team members and developers
with high tech laptops and desktops .
Enhancing Meeting rooms with the needed peripherals (Such as HD)
Updating all EHS laptops with the latest drivers, vista apps & any required apps.
Go to the sites "Hospitals and Health Centers" to install and configure devices and
Programs.
-Maintenance computer Hardware and Software -Troubleshooting on Devices and Network Installation -and configuration Printer Driver Format Devices -Maintenance problem of Microsoft outlook -Maintenance switches and Routers
I'm work as Technical support in Customer interaction Centre (CIC) Department
I was worked as a staff for clothes ..
Bachelor's degree in computer information system
GPA : 90.5