Abrar Nagoor, SENIOR SPECIALIST QUALITY AND GOVERNANCE –PROJECT MANAGEMENT OFFICE.

Abrar Nagoor

SENIOR SPECIALIST QUALITY AND GOVERNANCE –PROJECT MANAGEMENT OFFICE.

ROYAL COMMISSION FOR MAKKAH CITY & HOLY SITES

Lieu
Arabie Saoudite - Jeddah
Éducation
Master, Business Administration
Expérience
9 years, 9 Mois

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Expériences professionnelles

Total des années d'expérience :9 years, 9 Mois

SENIOR SPECIALIST QUALITY AND GOVERNANCE –PROJECT MANAGEMENT OFFICE. à ROYAL COMMISSION FOR MAKKAH CITY & HOLY SITES
  • Arabie Saoudite - Jeddah
  • Je travaille ici depuis août 2022

• Managing portfolios and reporting progress for ongoing projects and in the pipeline.
• Taking the lead in managing ongoing project change requests and coordinating
between stakeholders.
• Align new projects with the organizational strategy and assure that the project is fully
aligned with the strategic objectives prior to financial approval.
• Setting an appropriate schedule for the development of certain deliverables, defined
milestones, and highlighted the project dependencies.
• Hold weekly meetings with project managers to assure the execution plan is being
met and assure that the expected risks are being handled prior to their occurrence, and if the project manager is in need of any (financial, legal, administrative, etc.) support.

Executive Assistant à Royal Commission of Makkah City and Holy Sites
  • Arabie Saoudite - Jeddah
  • octobre 2021 à août 2022

• Following up with all institutional development program activities.
• Papering reports of all program activities.
• Ensure all activities take place according to the planned schedules.

Secretary à Royal Comission of Makkah City and Holy Sites
  • Arabie Saoudite - Jeddah
  • août 2019 à octobre 2021

• Prepares reports by collecting and analyzing information.
• Represents the executive by attending meetings in the executive’s absence and
speaking for the executive.
• Secures information by completing database backups.
• Provides historical reference by developing and utilizing filing and retrieval systems
and recording meeting discussions.

Office Manager of BMW Managing Director à Mohamed Yousuf Naghi Motors BMW Group
  • Arabie Saoudite - Jeddah
  • janvier 2016 à août 2019

•Gather data and pertinent figures and information needed to assist the MD.
• Organize and provide data needed for conferences, meetings and/or appointments.
• Arranging and attending all management meetings.
• Maintain and oversee all files, confidential and routine.

Quality Document Controller à Mohamed Yousuf Naghi Motors BMW Group
  • Arabie Saoudite - Jeddah
  • juillet 2016 à novembre 2017

• Maintaining Control of Nonconformance Records, Analyzing and reporting.
• Maintaining all QMS Related records and statistical analysis at all times.
• Assisting in conducting Internal Audits and Report writing.
• Creating Audit Checklist as per the approved and latest Quality Policies and Procedures.
• DCR Management & data Analysis.
• Reviewing Quality Manual, Quality Record Table, Quality Policy and Quality Objectives and updating QMS Portal accordingly.
• Ensure all the forms and templates Published on QMS portal are up-to-date and latest version.

CRM Executive à Mohamed Yousuf Naghi Motors BMW Group
  • Arabie Saoudite - Jeddah
  • septembre 2014 à juillet 2016

• Serving customers by determining requirements.
• Answering customer inquiries on BMW Group official email, social media, and free number.
• Reporting complaints/ inquiries to the concerned function.
• Following up with the functions to ensure customer inquiries/ concerns are resolved in a timely manner.
• Maintaining accurate database.
• Creating CRM reports including service and sales registers.

Éducation

Master, Business Administration
  • à Saudi Electronic University
  • juin 2022
Baccalauréat, English literature & linguistics.
  • à King Abdulaziz University
  • juin 2014

Specialties & Skills

MICROSOFT OFFICE
ATTENTION TO DETAIL
Team work
Analytical thinking skills

Langues

Arabe
Expert
Anglais
Expert

Formation et Diplômes

Kaizen Management Workshop (Formation)
Institut de formation:
Japan Cooperation Center of Middle East
Date de la formation:
September 2018
Training of Trainers (TOT), (Formation)
Institut de formation:
Towards Future Institute
Date de la formation:
January 2018
Public Speaking Skills (Formation)
Institut de formation:
Professional Ambassadors
Date de la formation:
December 2017
ISO 9001:2008 Quality Management System Internal Audit (Certificat)
Date de la formation:
December 2015
Customer Service Training - Level 3, (Formation)
Institut de formation:
BMW Group Middle East
Date de la formation:
July 2015
Welcome! What can I do for you? (Formation)
Institut de formation:
BMW Group Middle East,
Date de la formation:
July 2015
Effective Communication & Successful Complaint Handling (Formation)
Institut de formation:
BMW Group Middle East
Date de la formation:
July 2015
ISO 9001- 2015 Executive Awareness Session (Formation)
Institut de formation:
Intertek
Date de la formation:
April 2017
Time Management & Achieving Job Objectives Training Course (Formation)
Institut de formation:
Taqat
Date de la formation:
August 2014
Confidence & Motivation Training Course (Formation)
Institut de formation:
Taqat
Date de la formation:
September 2014
Communication Skills Training Course (Formation)
Institut de formation:
Taqat
Date de la formation:
August 2014
Work Ethics Training Course (Formation)
Institut de formation:
Taqat
Date de la formation:
September 2014
The Persuasive Communicator Workshop P.C (Formation)
Institut de formation:
Persona Global
Date de la formation:
November 2014

Loisirs

  • Reading & Learning Languages
    Member of the European Club at King Abdulaziz University (KAU)
  • Health and fitness.
  • Technology and computers.