Regional Manager B2B Sales
JAZZ (PMCL)
مجموع سنوات الخبرة :18 years, 5 أشهر
• Sales and Revenue achievement, Customer relationship management, churn Control and retention management, Team management (New Hiring & performance of team, motivation, training of team) and Close monitoring on timely billing recovery. The ability to motivate and lead a team, the ability to work calmly under pressure, Excellent sales and negotiation skills
• Work closely with the Sales Operation Support Team to ensure existing customer queries should be resolve on timely.
• Ensure to bring the customer under contract obligation for minimum 01 years and ensure the timely discount posting.
• Responsible for the team sale target, complaint handlings, customer satisfaction by maintaining the best service responses & delivery; To plan, monitor & control customer churn in the Region; To plan, monitor & execute measures in order to improve sales, discuss DVR on daily basis. Setting the sales target as per the assigned KPI’s.
• Strong liaison with the internal stake holders Like Marketing, Finance, Credit and collection, corporate Affairs, Legal, business center, Technical & work proactively and ensure timely solutions of all problems.
• To ensure quality sales to train, coach & ensure continuous sales people capability improvement for ensuring result oriented business.
• Strong follow up on the Leads to close the business timely along with the team mates.
• Reporting & Team Management, Daily Operational issues and Part of the Regional & National level meetings, Team building skills.
Make business plan and sales strategy to sell the company products that ensures attainment of company sales goals and profitability, as per company policies and procedures.
3 months as an Interim R.M for North. December 2018- Feb 2019. (Regional Targets & plans for 2019, 2018 appraisal for North Team).
Team Handling of the business Consultants.
Weekly or twice in a month, discussion on challenges faced by the Business Consultants with the stake holders and management.
Responsible for the team sales, Revenue, business retention, C.S, Churn Control, Strong penetration in the market along with the Business Consultants and ensure the achievement of assigned targets through selling the company products and team building.
Timely update the Business Consultant Ngsf (new generation sales force automation) on daily basis.
Responsible for B2B sales portfolio management and do the daily visits to new and existing customers to mature new leads and to close the new requirements from existing customers.
Strong Liaison with internal stakeholders to ensure alignment on business and ensure timely solutions of all problems.
Make sure the customer visit before processing the sales with the Team Mate.
Strongly monitor and discuss the DVR on daily basis with all team members.
Responsible for assign sales target/Brand Names and Revenue. Identify the new sales market, Minimize the churn rate (Sale Returns, Voluntary Blocking, and Blocking on Stolen) with daily and weekly report, liaising with concerned departments for maintaining & improving sales business more efficiently. Responsible for In-House sales targets; Establishing strategic partnerships & relationships with priority customers
Preparation of Daily, weekly& Monthly Teams activity reports Responsible for managing direct sales team in Islamabad Responsible for the monthly sales and revenue targets. Churn, customer retention Inter departmental & Cross department support; Training of Sales Team including the operational activities. Business centers sales operations, responsible for the in house sales set by the management.
Responsible for managing the assigned sales target. Revenue growth, control churn. with the assign sales
Managing all operations of franchise on Abdullah Haroon Road Karachi and had a work force of 15 sales and service personnel.
• Responsible for uplifting of the Pre-Paid Sims & Scratch Cards from Company in Time
•Maintaining the price in Retail Channel
•Operating expected 300 retail outlets, to Visit market to ensure compliance
•Setting of pre paid Sims and scratch cards sales targets (gross sales targets, quantity targets, number of visits targets, number of shops targets etc. on regular basis).
•Responsible for the Paper work, collection of documents, Transfer of Ownership,
•Commission Claim, Finance Clearance, Daily Billing Deposit Report
•Company Promotions Handling.
•To check availability of POS material from company and ensure that POS material is properly displayed
Mobil One Communication