Business Analyst
Brain Station 23 PLC.
Total years of experience :4 years, 0 Months
Designation: Business Analyst
• Requirement Gathering: Collaborating with stakeholders to elicit, analyze, and document business requirements for software projects.
• Business Process Analysis: Evaluating existing business processes, identifying areas for improvement, and proposing solutions to enhance efficiency and effectiveness.
• Documentation: Creating detailed functional specifications, SRS, WBS, use cases, and user stories to communicate requirements to development teams.
• Stakeholder Management: Engaging with clients, end-users, and other stakeholders to understand their needs, gather feedback, and ensure alignment between business objectives and software solutions.
• Gap Analysis: Identifying gaps between current and desired business processes and systems, and recommending appropriate solutions to bridge those gaps.
• Solution Design: Collaborating with technical teams to translate business requirements into technical specifications, ensuring that the proposed solution meets the desired outcomes.
• Testing and Quality Assurance: Participating in the testing phase to validate that the software meets the defined requirements and conducting user acceptance testing (UAT) to ensure it aligns with business needs.
• Change Management: Assessing the impact of proposed changes on business processes, systems, and stakeholders, and facilitating smooth transitions through effective communication and training.
• Data Analysis: Analyzing and interpreting data to identify trends, patterns, and insights that can inform business decisions and drive process improvements.
• Continuous Improvement: Proactively identifying opportunities for process optimization, automation, and innovation to enhance business performance and customer satisfaction.
* Project monitoring and identify anomaly
* Issue ticket based on customer complain
* Daily report generation based on number of completed tasks
* Help supervisor to resolve issues that needed further escalation
Hands-on experience through laboratory work, Published 3 international research papers, successfully completed 2 projects, and internships, applying theoretical knowledge to real-world scenarios.
