Total des années d'expérience: 20 Années, 2 Mois
novembre 2021
A À présent
Commercial Opreation section head
à Mobily
Lieu :
Arabie Saoudite - Riyad
Worked actively with management team to create daily and weekly sales plans based on
weekly sales trends.
Developed, recommended and implemented strategies to improve employee work quality and
performance.
Monitored and reviewed operational performance, aiding improved business strategy to
maximize productivity.
Supported company growth by working constructively with sales team members, generating
new business opportunities.
Reduced operations costs and headcounts to significantly increase department profitability.
Interviewed, hired and trained staff on best bar practices, maintaining highly efficient service
teams.
Reduced costs and improved operations by analyzing processes and customer feedback.
Developed organizational policies for administrative oversight and internal controls.
Investigated issues affecting group operations, prepared reports and helped correct problems.
Translated senior management directives into actionable front-line policies and implemented
changes with staff.
Maintained smooth-running business operations by delegating priorities to staff abilities.
weekly sales trends.
Developed, recommended and implemented strategies to improve employee work quality and
performance.
Monitored and reviewed operational performance, aiding improved business strategy to
maximize productivity.
Supported company growth by working constructively with sales team members, generating
new business opportunities.
Reduced operations costs and headcounts to significantly increase department profitability.
Interviewed, hired and trained staff on best bar practices, maintaining highly efficient service
teams.
Reduced costs and improved operations by analyzing processes and customer feedback.
Developed organizational policies for administrative oversight and internal controls.
Investigated issues affecting group operations, prepared reports and helped correct problems.
Translated senior management directives into actionable front-line policies and implemented
changes with staff.
Maintained smooth-running business operations by delegating priorities to staff abilities.
avril 2017
A À présent
Quality Assurance senior profssional
à Mobily
Lieu :
Arabie Saoudite
avril 2014
A avril 2017
Consumer staff KPIs and control senior profssional
à Mobily
Lieu :
Arabie Saoudite
janvier 2007
A avril 2014
Sales Team Leader
à Mobily
Lieu :
Arabie Saoudite - Riyad
Implement divisional policies and procedures to maximize output and monitors adherence to rules, regulations and procedures.
Oversee the Service department and assess that it is meeting customer satisfaction & profit center goals.
mobily company and my responspality about Achievement Sales target and building strong retaliation ship with customers and managing customers issues and problems and Lead my group and escalate customer problems to concurred department and make report and presentations and share it with sales management and make meetings with staff weekly & monthly
Oversee the Service department and assess that it is meeting customer satisfaction & profit center goals.
mobily company and my responspality about Achievement Sales target and building strong retaliation ship with customers and managing customers issues and problems and Lead my group and escalate customer problems to concurred department and make report and presentations and share it with sales management and make meetings with staff weekly & monthly
janvier 2006
A janvier 2007
Customer Service Represntive
à Saudi Fransi Bank
Lieu :
Arabie Saoudite
I worked as Customer service reprasntive in Saudi fransi bank and my responspality about Achievement Sales target and building strong retaliation ship with customers and managing customers issues and problems
janvier 2004
A janvier 2006
Patient Service Represntive,
à Dr.Suliman ALHabib Medical center
Lieu :
Arabie Saoudite - Riyad
I worked as Patient Service Represntive in Dr.suliman alhabib medical center to manage patient appointment an medical report
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