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Abubakar Mohammed, it support technician

Abubakar Mohammed

it support technician·Action Against Hunger

Nigeria

Bachelor's degree, Computer Science

Work experience

Total years of experience: 2 years, 11 months

it support technician

February 2021 - December 2023

Action Against Hunger

Gashua, Nigeria

February 2021 - December 2023

A Help Desk Officer is an IT support professional responsible for assisting users with technical issues related to computer systems, software applications, networks, and office equipment. They serve as the first point of contact for troubleshooting problems, providing solutions, and ensuring that technology systems function efficiently to support daily operations.
Company industry:
International Humanitarian Organization
Job role:
Support Services

Education

Federal University Gashua

November 2025

November 2025

Bachelor's degree, Computer Science

Nigeria

Skills

Technical Support
Intermediate
Technical Support
Intermediate
Microsoft Office
Intermediate
Microsoft Office
Intermediate
IT Technical Support
Intermediate
IT Technical Support
Intermediate
Customer Service
Intermediate
Customer Service
Intermediate
Desktop Support
Expert
Desktop Support
Expert
Computer Hardware Troubleshooting
Intermediate
Computer Hardware Troubleshooting
Intermediate
Installation
Expert
Installation
Expert
Hardware
Intermediate
Hardware
Intermediate
Science
Intermediate
Science
Intermediate
CCNA
Intermediate
CCNA
Intermediate
Microsoft Excel
Intermediate
Microsoft Excel
Intermediate
Administration
Expert
Administration
Expert
Data Entry
Expert
Data Entry
Expert
Sales
Expert
Sales
Expert
Accounting
Expert
Accounting
Expert
Management
Intermediate
Management
Intermediate
Project Management
Expert
Project Management
Expert
Marketing
Expert
Marketing
Expert
Data Input
Expert
Data Input
Expert
Store Management
Intermediate
Store Management
Intermediate
Stores
Intermediate
Stores
Intermediate
Warehouse Management
Intermediate
Warehouse Management
Intermediate
Materials
Intermediate
Materials
Intermediate

Languages

English
Expert

Memberships

Boriss Computers Internet Cafe Gashua

CEO Assistant

May 2017

Alhikmah Driving School Gashua

Help Desk/Computer Operator

January 2021

Scale Matrix Company Limited

Front Desk Officer

June 2019

Cooperazione Internationale (COOPI)

Enumerator

March 2024

Abuja Guest Inn Gashua

Front Desk Officer/Receptionist

December 2017

Training and Certifications

Certifications
Microsoft Excel
Digital Nigeria
Aug 2020 - Oct 2020
Show credentials
Microsoft Word
Digital Nigeria
Aug 2020 - Oct 2020
Show credentials
Networking and Cyber Security
SKY 7 in Collaboration with Advanced Cisco Networks and Wireless Communication Center Limited.
Mar 2019 - Apr 2019
Show credentials
Computer Craft Practice in Word Processing
National Business and Technical Examinations Board (NABTEB)
Jan 2018 - Dec 2018
Show credentials
Computer Appreciation
Business and Engineering Skills Training Centre Gashua
Jan 2018 - Dec 2018
Show credentials
Training
Computer Graphic Design
ICT Resource Training Programme in Collaboration with North-East Development Commission (NEDC)
May 2021
Show credentials
Graphic Design
Presidential Committee on the North-East Initiative in Collaboration with Microflex Limited
Feb 2019
Show credentials

Hobbies

  • Football –
    Developed teamwork, discipline, leadership, and effective communication skills through active participation in football activities.
  • Reading and Research
    Regularly engage in self-learning and research to improve knowledge in technology, data management, and professional development.